Resources

Frequently Asked Questions

Product Information

What is Alkira's Network Infrastructure-as-a-Service (NIaaS)?

Alkira's Network Infrastructure-as-a-Service (NIaaS) is a cloud-delivered platform that enables businesses to seamlessly connect users, partners, clouds, and data centers with full visibility and control. It eliminates the need for hardware or software deployment, allowing organizations to build secure global networks in minutes. The platform supports single, multicloud, and hybrid cloud networking, integrated security, and global backbone-as-a-service. Learn more.

What are the main features of Alkira's platform?

Key features include multicloud and hybrid cloud networking, integrated security (Zero Trust Network Access and next-generation firewalls), business partner connectivity, global backbone-as-a-service, drag-and-drop interface, vendor-agnostic architecture, and comprehensive visibility tools. See full feature list.

How does Alkira's platform simplify multicloud networking?

Alkira provides a unified platform that eliminates the need for manual configurations and hardware deployment. Its drag-and-drop interface and single-click provisioning allow users to design, deploy, and manage complex multicloud and hybrid cloud networks quickly and efficiently. Learn more.

What integrations does Alkira support?

Alkira integrates with major cloud providers (AWS, Azure, Google Cloud), security vendors (Cisco, Fortinet, Palo Alto, Check Point), observability tools (Splunk), automation platforms (Terraform, Itential), DNS/IP management (Infoblox), and more. See all integrations.

Does Alkira offer an API for developers?

Yes, Alkira provides a comprehensive API for integrating platform functionalities into your systems. Detailed documentation and resources are available on the API documentation page.

What technical documentation is available for Alkira?

Alkira offers whitepapers, solution briefs, and a dedicated wiki for in-depth technical information. These resources cover use cases, integrations, and platform capabilities. Access the Alkira Wiki.

Pricing & Plans

What is Alkira's pricing model?

Alkira offers both consumption-based (pay-as-you-go) and commitment-based pricing models. Pricing is tailored to each customer based on usage of network resources, such as sites, cloud instances, network services, and bandwidth. Fixed hourly rates are available for specific components. See pricing details.

How can I get a personalized Alkira pricing quote?

You can request a personalized quote by completing the form on Alkira's pricing page. Alkira will provide a custom proposal based on your specific requirements. Request a quote.

What factors influence Alkira's pricing?

Pricing is influenced by the quantity and size of network elements (such as Alkira Cloud Exchange Points), cloud and on-premises connectors, next-generation firewalls, and data egress. Both usage and fixed-rate options are available. Learn more.

Does Alkira offer an ROI calculator?

Yes, Alkira provides an ROI calculator to help you estimate potential cost savings and business impact. Try the ROI calculator.

Features & Capabilities

How does Alkira support Zero Trust Network Access (ZTNA)?

Alkira's platform includes integrated Zero Trust Network Access (ZTNA), ensuring secure access for distributed workforces and applications. This approach addresses vulnerabilities in traditional VPNs and perimeter-based security models. Learn more.

What security and compliance certifications does Alkira have?

Alkira is SOC 2 compliant and adheres to PCI-DSS standards, ensuring robust operational controls and protection of cardholder data. These certifications demonstrate Alkira's commitment to security and compliance. See compliance details.

How does Alkira ensure high performance and scalability?

Alkira's platform automatically adjusts network infrastructure to match bandwidth demands, providing rapid scalability and high-performance networking. Customers have reported up to 96% reduction in cloud setup time and 47% reduction in network management time. See performance metrics.

What visibility and management tools does Alkira provide?

Alkira offers single-pane-of-glass tools for monitoring and managing cloud networks, enabling centralized control, governance, and transparency across multicloud and hybrid environments.

How does Alkira integrate with existing WAN and security investments?

Alkira's vendor-agnostic approach allows integration with existing WAN investments and leading security vendors, including Check Point, Cisco, Fortinet, and Palo Alto Networks. This flexibility helps avoid vendor lock-in and supports seamless migration. See technology partners.

Use Cases & Benefits

What business problems does Alkira solve?

Alkira addresses intra-cloud connectivity, global connectivity, design sprawl, performance issues, cost challenges, complexity in multicloud/hybrid networking, lack of visibility, scalability challenges, and operational complexity. See how Alkira solves these problems.

Who is Alkira designed for?

Alkira is designed for both technical and business personas, including network architects, cloud architects, security architects, IT managers/directors, CloudOps, VPs, CTOs, CIOs, and CISOs—especially in organizations navigating multicloud and hybrid cloud environments.

What industries does Alkira serve?

Alkira serves a wide range of industries, including manufacturing, retail, healthcare, financial services, media & entertainment, telecommunications, biotech, software, and aviation. See industry case studies.

What measurable business impact can Alkira deliver?

Customers report up to 40% lower TCO, 96% reduction in cloud setup time, 47% reduction in network management time, 91% faster partner onboarding, and 93% faster data center connections. Alkira also reduces mean-time-to-resolution for complex issues by 70%. See business impact.

Can you share examples of Alkira customer success stories?

Yes. For example, Michaels transformed its network across 1,400 stores in three weeks, Koch Industries reduced network complexity and improved agility, and Warner Hotels improved networking efficiency and B2B connectivity. See more case studies.

What feedback have customers given about Alkira's ease of use?

Customers praise Alkira's intuitive drag-and-drop interface, rapid deployment (POC in 4 hours), and minimal resource requirements. One customer noted, "I just need one engineer to manage the world. Otherwise, 10 engineers." Read testimonials.

Implementation & Support

How long does it take to implement Alkira?

Proof of concept can be implemented in as little as 4 hours, and full production deployment is typically completed in about 8 weeks. This rapid deployment minimizes disruption and accelerates time to value. See customer stories.

How easy is it to get started with Alkira?

Alkira's drag-and-drop interface and comprehensive training resources make it easy to get started. Customers can quickly design and deploy networks with minimal technical resources. Request a demo.

What support resources does Alkira provide?

Alkira offers solution briefs, whitepapers, a dedicated wiki, videos, webinars, and blogs to support customers throughout their journey. Explore resources.

Does Alkira provide training for new users?

Yes, Alkira provides comprehensive training resources, including detailed guides and demos, to help new users efficiently learn and implement the platform.

Competition & Comparison

How does Alkira compare to traditional cloud networking solutions?

Alkira's NIaaS model eliminates the need for hardware, manual configurations, and complex overlays. It offers centralized control, rapid deployment, and integrated security, reducing operational overhead and accelerating time to value compared to traditional solutions. See comparison guide.

What makes Alkira different from other cloud networking providers?

Alkira offers a true abstraction layer, vendor-agnostic architecture, drag-and-drop interface, integrated security, and global backbone-as-a-service. It delivers measurable ROI, rapid deployment, and comprehensive visibility, making it ideal for enterprises with complex multicloud needs. See differentiators.

How does Alkira's vendor-agnostic approach benefit customers?

Alkira allows customers to choose their preferred security and network stack components, avoiding vendor lock-in and enabling seamless integration with existing investments. This flexibility is a key differentiator. See partners.

Are there industry-specific comparison guides for Alkira?

Yes, Alkira provides detailed comparison guides for BFSI, manufacturing, healthcare, and retail, showing how NIaaS outperforms build-and-operate overlays in speed, security, and operational efficiency. See comparison guides.

Why should I choose Alkira over alternatives?

Alkira stands out for its ease of use, rapid deployment (POC in 4 hours, production in 8 weeks), measurable ROI, vendor-agnostic flexibility, integrated security, global backbone, and comprehensive visibility. These strengths make it a leader for enterprises seeking to simplify and secure multicloud networking. Learn more.

Company & Trust

What is Alkira's vision and mission?

Alkira's vision is to simplify and enhance networking across multicloud and hybrid cloud environments. Its mission is to eliminate the complexity of traditional networking and provide seamless, secure, and scalable connectivity through innovative NIaaS solutions. Learn more about Alkira.

Who leads Alkira?

Alkira's leadership team is composed of experienced professionals from the networking and cloud industries. Meet the leadership team.

What industry recognition has Alkira received?

Alkira has been recognized as a Gartner Cool Vendor, ranked among the fastest-growing companies in North America, and featured in the Deloitte Technology Fast 500™. See press release.