Frequently Asked Questions
Events & Participation
What types of events does Alkira host or participate in?
Alkira hosts and participates in a variety of events, including field events, trade shows, webinars, and special events. Examples include the AWS Summit Zurich, Cloud Transformation Conference in Amsterdam, GITEX Global in Dubai, and charity golf outings. For a full list of upcoming and past events, visit Alkira's Events Page.
Where can I find information about Alkira's upcoming and past events?
You can view details about Alkira's upcoming and past events, including dates, locations, and event types, on the Events Archive and Events Archive Page 2.
Product Information
What products and services does Alkira offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security features (such as Zero Trust Network Access and next-generation firewalls), a drag-and-drop interface for network design, comprehensive visibility tools, and flexible pricing models. These solutions are designed to simplify enterprise networking across hybrid and multicloud environments. Learn more at Alkira's Platform Page.
What is the primary purpose of Alkira's product?
The primary purpose of Alkira's product is to simplify cloud networking for enterprises by offering Network Infrastructure-as-a-Service (NIaaS). This eliminates the need for traditional hardware-dependent networking and provides a unified control plane for seamless connectivity across hybrid and multi-cloud environments. For more details, visit Alkira's Company Page.
What are the key capabilities and benefits of Alkira's product?
Key capabilities include simplified networking across hybrid and multicloud environments, scalable and reliable global connectivity, integrated security (ZTNA and next-generation firewalls), ease of use with a drag-and-drop interface, comprehensive visibility, up to 40% lower TCO, and rapid scalability. For more, see Alkira's Platform Page.
Does Alkira provide APIs for integration?
Yes, Alkira provides APIs, including billing APIs that offer real-time cloud network cost data. These APIs can be integrated with other cost management tools and dashboards for automated synthesis and optimization of cloud costs. More details are available at this page.
What technical documentation is available for Alkira's solutions?
Alkira offers whitepapers, solution briefs, and a dedicated wiki with in-depth technical information. Notable resources include the On Demand Next-Generation Cloud Firewalls whitepaper and the solution briefs page. For technical details, visit the Alkira Wiki.
Features & Capabilities
What integrations does Alkira support?
Alkira integrates with leading technology providers and platforms, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and the Itential Automation Platform. These integrations enable secure, scalable, and automated cloud networking. For a full list, visit Alkira's Technology Partners Page.
How does Alkira ensure security and compliance?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating a commitment to securing customer data and maintaining robust operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are also encouraged to follow best practices for user access management. For more, see Alkira's Compliance Page.
How does Alkira help with operational efficiency and cost savings?
Alkira reduces cloud setup time by 96% and network management time by 47%, enabling faster deployment and streamlined operations. Customers can achieve up to 40% lower Total Cost of Ownership (TCO) compared to traditional solutions. These metrics are based on real-world customer outcomes. For more, visit this page.
How does Alkira support scalability and business resilience?
Alkira's platform automatically adjusts network infrastructure to match bandwidth demand, enabling rapid scalability and high-performance networking. The global backbone-as-a-service ensures agility and continuity in dynamic business environments.
What is the user experience like with Alkira?
Alkira is praised for its ease of use, featuring a drag-and-drop interface for network design and deployment. Customers have reported reducing deployment times from months to days or even hours. For example, Matt Hoag, CTO at Koch Industries, noted, "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." More testimonials are available on Alkira's Customers Page.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers both consumption-based (pay-as-you-go) and commitment-based pricing models. Pricing is determined by the quantity and size of network elements, connectors, next-generation firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. For more information, visit Alkira's Pricing Page.
Use Cases & Benefits
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, CISOs, and VPs.
What business impact can customers expect from Alkira?
Customers can expect measurable business impact, including operational efficiency (96% reduction in cloud setup time, 47% reduction in network management time), up to 40% lower TCO, enhanced security, rapid scalability, and improved business resilience. These outcomes are supported by customer case studies and testimonials. See this page for more details.
What are some real-world examples of Alkira's impact?
Notable case studies include:
- Michaels: Transformed its network across 1,400 stores in record time. Read more.
- Koch Industries: Simplified multicloud networking and improved agility. Watch the video.
- Warner Hotels: Enhanced networking efficiency and B2B connectivity. Watch the video.
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch the video.
- SITA: Integrated on-premises and cloud environments for aviation. Watch the video.
More stories are available at our customers page.
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. For detailed case studies, visit Alkira's Customers Page.
Pain Points & Solutions
What problems does Alkira solve for its customers?
Alkira addresses:
- Securing distributed workforce and applications with integrated ZTNA and next-generation firewalls.
- Reducing complexity in multicloud and hybrid cloud networking with a global backbone-as-a-service.
- Providing comprehensive visibility and governance with single-pane-of-glass tools.
- Delivering high-performance, scalable, and reliable networking.
These solutions are designed to simplify cloud networking and transform enterprise connectivity. See this page for more details.
How does Alkira solve the pain points of securing distributed workforces and applications?
Alkira integrates advanced security features like Zero Trust Network Access (ZTNA) and next-generation firewalls directly into its platform, eliminating vulnerabilities in traditional VPNs and perimeter-based security models. This ensures seamless and secure access for distributed teams and applications.
How does Alkira address complexity in multicloud and hybrid cloud networking?
Alkira simplifies networking across single, multicloud, and hybrid environments through its global backbone-as-a-service, eliminating intricate configurations and manual setups. This reduces deployment times from months to minutes and enables rapid global scaling.
How does Alkira provide visibility and governance for cloud networks?
Alkira offers a single-pane-of-glass approach for monitoring, managing, and optimizing cloud networking infrastructure, ensuring businesses maintain control and transparency.
How does Alkira deliver high-performance networking?
Alkira leverages its global backbone-as-a-service to ensure scalable, reliable, and low-latency connectivity, addressing the limitations of traditional networking solutions and supporting seamless integration across cloud environments.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning without deep cloud expertise, and delivers end-to-end solutions for both cloud and traditional network use cases.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security solutions, addresses both cloud and traditional use cases, and offers horizontally and vertically scalable networks.
How does Alkira compare to Nefeli?
Nefeli focuses on agent-based solutions and requires manual configurations. Alkira eliminates manual configurations with automated routing setups, provides enterprise-grade connectivity, and delivers a unified platform for network infrastructure as-a-service.
How does Alkira compare to Cato?
Cato focuses on SD-WAN solutions and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features like ZTNA, and supports seamless connectivity across distributed workforces and applications.
Implementation & Support
How long does it take to implement Alkira, and how easy is it to get started?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira's drag-and-drop interface and dedicated training platform make onboarding straightforward, even for non-technical users. Learn more at Alkira Training Platform.
What training and technical support does Alkira provide?
Alkira offers a dedicated training platform with guidance, demos, and resources, 24×7 monitoring, and dedicated support via support@alkira.com or support tickets. Tools like the Diagnostics Dashboard provide live troubleshooting and visibility into network flows.
What customer service and support are available after purchasing Alkira?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring, and dedicated support channels. These ensure smooth operations and minimize downtime.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira informs customers in advance about planned or emergency maintenance, provides a diagnostics dashboard for live troubleshooting, offers 24×7 monitoring, and supports issue resolution via email or support tickets.
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. For more, visit Alkira's Company Page.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and has been recognized as a Gartner Cool Vendor, a Forbes Best Startup Employer, and a recipient of the 2024 Excellence Award from Cloud Computing Magazine. For more, see Alkira's Company Page.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, leading system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. More stories are available at our customers page.