Frequently Asked Questions
Product Information
What is the Alkira Network Infrastructure-as-a-Service Platform?
The Alkira Network Infrastructure-as-a-Service (NIaaS) Platform is an on-demand networking solution designed for the cloud and AI era. It enables enterprises to seamlessly connect users, sites, and clouds using Cloud Exchange Points (CXPs) worldwide, integrating SD-WAN, firewalls, and SASE. The platform features one-click deployment, built-in security, and a no-hardware, no-software approach, all managed through a centralized portal for full operational control and visibility. Learn more.
How does Alkira's centralized portal enhance operational visibility and control?
Alkira's centralized portal provides full operational control and visibility, allowing network professionals to manage global connectivity, security, and integrations from a single interface. This simplifies network management and enables rapid troubleshooting and governance. Source
What are Alkira Cloud Exchange Points (CXPs)?
Alkira Cloud Exchange Points (CXPs) are global network nodes that enable seamless connectivity between users, sites, and clouds. CXPs integrate SD-WAN, firewalls, and SASE, supporting rapid, secure, and scalable networking without hardware or software deployment. Source
Does Alkira require hardware or software deployment?
No, Alkira's platform is fully cloud-based and does not require any hardware or software deployment. Networking is provisioned on-demand and managed through a centralized portal. Source
What solution categories does Alkira offer?
Alkira offers solutions in Single, Multicloud and Hybrid Cloud Networking, Integrated Security and Network Services, Business Partner Connectivity, Global Backbone-as-a-Service, and Zero Trust Network Access (ZTNA). Source
How does Alkira support AI-ready networking?
Alkira's platform is designed for the cloud and AI era, providing on-demand, scalable networking that supports AI workloads and applications. Learn more
What industries does Alkira serve?
Alkira serves industries including Manufacturing, Retail, Healthcare, Media & Entertainment, and Financial Services, as highlighted in its solution verticals and case studies. Source
Where can I find Alkira's technical documentation?
Alkira provides technical documentation, including whitepapers, solution briefs, and a dedicated wiki. These resources are available in the Alkira Resource Library. Resource Library
Does Alkira offer a virtual tour or demo?
Yes, Alkira offers a virtual tour and the option to request a demo directly from the platform page. Take a Virtual Tour | Request a Demo
What is Alkira's company address?
Alkira's company address is 2001 Gateway Place, Suite 610W, San Jose, CA 95110. View on Google Maps
Features & Capabilities
What features does Alkira offer for multicloud and hybrid cloud networking?
Alkira simplifies networking across multiple cloud environments and on-premises systems, offering single-click provisioning, integrated security, and centralized management. Learn more
How does Alkira integrate security and network services?
Alkira standardizes and simplifies security and network services across all environments, integrating SD-WAN, firewalls, and SASE for comprehensive protection. Source
What is Alkira's approach to Zero Trust Network Access?
Alkira applies Zero Trust principles across the network, ensuring secure access for distributed workforces and applications. Learn more
How does Alkira enable secure business partner connectivity?
Alkira provides business partners with secure and controlled access to resources, supporting collaboration while maintaining security and governance. Source
What is Alkira's Global Backbone-as-a-Service?
Alkira's Global Backbone-as-a-Service delivers secure, highly available, high bandwidth, low latency connectivity across geographies, supporting global operations and rapid scalability. Learn more
Does Alkira support SD-WAN integration?
Yes, Alkira integrates SD-WAN into its platform, enabling seamless connectivity and management across cloud and on-premises environments. Source
What is Alkira's drag-and-drop interface?
Alkira's drag-and-drop interface allows users to design and deploy networks visually, simplifying complex network architectures and accelerating deployment times. Source
How does Alkira support rapid deployment?
Alkira enables rapid deployment with one-click provisioning and a no-hardware, no-software approach, allowing enterprises to build secure global networks in minutes. Source
What integrations does Alkira offer?
Alkira integrates with AWS, Microsoft Azure, Google Cloud, Cisco, Fortinet, Palo Alto, Check Point, Splunk, Terraform, Infoblox, HPE Aruba, Wiz, and Itential Automation Platform. Full list of integrations
Pricing & Plans
What is Alkira's pricing model?
Alkira offers consumption-based (pay-as-you-go) and commitment-based (fixed) pricing models. Pricing is tailored to each customer based on usage, network elements, connectors, firewalls, and bandwidth. Pricing details
How is Alkira's pricing determined?
Pricing is determined by factors such as the quantity and size of network elements (Cloud Exchange Points), cloud and on-premises connectors, next-generation firewalls, data egress, and bandwidth traversing the Alkira backbone. Source
Does Alkira offer personalized quotes?
Yes, Alkira provides personalized quotes based on your specific requirements. You can request a custom proposal by completing a form on the pricing page. Request a quote
Are there fixed hourly rates for Alkira components?
Yes, Alkira offers fixed hourly rates for components such as cloud connectors, on-prem connectors, network services, and bandwidth traversing the Alkira unified backbone. Source
Use Cases & Benefits
Who can benefit from Alkira's platform?
Alkira's platform benefits technical personas (Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps) and business personas (VP, CTO, CIO, CISO) in organizations navigating multicloud and hybrid cloud environments. Source
What business impact can customers expect from using Alkira?
Customers can expect up to 96% reduction in cloud setup time, 47% reduction in network management time, 40% lower TCO, 91% faster partner onboarding, 93% faster data center connections, and 70% reduction in mean-time-to-resolution for complex issues. Source
What pain points does Alkira solve?
Alkira addresses intra-cloud connectivity, global connectivity inefficiencies, design sprawl, performance issues, cost challenges, complexity in multicloud/hybrid networking, lack of visibility/governance, scalability challenges, and operational complexity. Source
How does Alkira help with multicloud and hybrid cloud complexity?
Alkira simplifies management of hybrid and multicloud environments with a unified platform, centralized monitoring, and single-pane-of-glass tools, reducing operational burdens and saving time. Source
What customer feedback has Alkira received regarding ease of use?
Customers praise Alkira's drag-and-drop interface, rapid deployment (POC in 4 hours), and minimal resource requirements. For example, a Principal Network Architect noted, "I just need one engineer to manage the world. Otherwise, 10 engineers." Customer testimonials
How long does it take to implement Alkira?
Alkira enables proof of concept implementation in as little as 4 hours and full production deployment in about 8 weeks. Source
What industries are represented in Alkira's case studies?
Alkira's case studies cover Manufacturing, Retail, Healthcare, Financial Services, Media & Entertainment, Telecommunications, Biotech, Software, and Aviation. Case studies
Can you share specific Alkira customer success stories?
Yes. Michaels transformed its network across 1,400 stores in record time; Koch Industries reduced network complexity and improved agility; Warner Hotels improved networking efficiency and guest experience; SITA unified global aviation infrastructure; Chart Industries expanded globally and saved costs. Read more case studies
Security & Compliance
What security features does Alkira provide?
Alkira offers integrated security features such as Zero Trust Network Access (ZTNA), next-generation firewalls, end-to-end encryption, advanced segmentation, and partnerships with leading security vendors. Source
Is Alkira SOC 2 compliant?
Yes, Alkira has achieved SOC 2 compliance, ensuring robust operational controls and secure customer data management. Compliance details
Does Alkira comply with PCI-DSS standards?
Yes, Alkira adheres to PCI-DSS standards, protecting cardholder data and ensuring secure transactions. Source
How does Alkira ensure secure connectivity for distributed workforces?
Alkira uses Zero Trust Network Access (ZTNA), next-generation firewalls, and end-to-end encryption to secure connectivity for distributed workforces and applications. Source
Technical Requirements & Support
Does Alkira provide an API?
Yes, Alkira provides an API for developers and users to integrate platform functionalities into their systems. API documentation and resources are available on Alkira's API documentation page. API Docs
What technical documentation does Alkira offer?
Alkira offers whitepapers, solution briefs, and a dedicated wiki for in-depth technical information. Wiki
What integrations are available for observability and automation?
Alkira integrates with Splunk for real-time data streaming and monitoring, Terraform for infrastructure automation, and Infoblox for DNS/IP management. Source
How does Alkira support partner management?
Alkira offers full integrations with Cisco SD-WAN, Fortinet NGFW, and other technology providers for partner management and secure connectivity. Source
What training resources does Alkira provide?
Alkira provides comprehensive training resources, including guides, demos, and documentation to help customers efficiently learn and implement the solution. Resource Library
Competition & Comparison
How does Alkira compare to traditional cloud networking solutions?
Alkira offers a true abstraction layer, leveraging cloud providers' infrastructure for end-to-end solutions, eliminating manual configurations, and enabling single-click provisioning. This reduces deployment times from months to minutes and avoids vendor lock-in. Source
Why choose Alkira over alternatives in the market?
Alkira stands out for its ease of use, rapid deployment, measurable ROI, vendor-agnostic approach, integrated security, global backbone-as-a-service, and comprehensive visibility. These features make Alkira a leader in simplifying multicloud networking and enhancing operational efficiency. Source
What are Alkira's competitive advantages for different user segments?
Technical users benefit from drag-and-drop design and single-click provisioning; business users gain measurable ROI and scalability; security teams leverage integrated ZTNA and firewalls; enterprises with multicloud environments enjoy vendor-agnostic flexibility and global connectivity. Source
What is Alkira's vendor-agnostic approach?
Alkira allows customers to choose their preferred security and network stack components, avoiding vendor lock-in and providing unmatched flexibility compared to many incumbent providers. Source
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to simplify and enhance networking across multicloud and hybrid cloud environments, transforming enterprise connectivity through innovative Network Infrastructure-as-a-Service (NIaaS) solutions. About Us
Who leads Alkira?
Alkira's leadership team consists of experienced professionals in networking and cloud industries. Details are available on the Alkira Leadership Page. Leadership
What industry recognition has Alkira received?
Alkira has been ranked as one of the fastest-growing companies in North America, recognized as a Gartner Cool Vendor, and secured Series C funding. Company achievements
Where can I learn more about Alkira's company information?
Detailed corporate information, mission, values, and investor details are available on Alkira's About Us Page. About Us
