Frequently Asked Questions
Webinar & Research Analysis
What is the main topic of the Nemertes x Alkira Webinar?
The Nemertes x Alkira Webinar focuses on Network Infrastructure-as-a-Service (NIaaS), research analysis, and ROI findings based on detailed research from 13 real-world organizations. It reveals the compelling business case and measurable ROI for modernizing network infrastructure with Alkira. Watch the webinar here.
Product Information
What products and services does Alkira offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security features (such as Zero Trust Network Access and next-generation firewalls), a drag-and-drop interface for network design, comprehensive visibility tools, and flexible pricing models. These solutions are designed to simplify enterprise networking and connectivity challenges. Learn more about Alkira's platform.
What is the primary purpose of Alkira's product?
Alkira's product is designed to simplify cloud networking for enterprises by providing Network Infrastructure-as-a-Service (NIaaS). It eliminates the need for traditional hardware-dependent networking and offers a unified control plane for seamless connectivity across hybrid and multi-cloud environments. Key benefits include reducing complexity, enhancing security, improving scalability, and providing comprehensive visibility. More about Alkira's mission.
What are the key capabilities and benefits of Alkira's product?
Alkira's platform offers:
- Network Infrastructure-as-a-Service (NIaaS) for hybrid and multicloud environments
- Global Backbone-as-a-Service for scalable, reliable, low-latency connectivity
- Integrated security (ZTNA, next-generation firewalls)
- Drag-and-drop interface for ease of use
- Single-pane-of-glass visibility and management
- Up to 40% lower TCO, 96% reduction in cloud setup time, and 47% decrease in network management time
- Automatic scalability to match bandwidth demand
See full capabilities.
Pricing & Plans
What is Alkira's pricing model and how is it determined?
Alkira offers both consumption-based (pay-as-you-go) and commitment-based pricing. Costs are determined by the quantity and size of network elements (such as Alkira Cloud Exchange Points), connectors, next-generation firewalls, and data egress. Fixed hourly rates are available for specific connector types and bandwidth. Pricing details can be viewed live from the portal or via APIs. See Alkira's pricing page.
Features & Capabilities
What integrations does Alkira support?
Alkira integrates with leading technology providers, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated cloud networking. See all technology partners.
Does Alkira provide APIs?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data for integration with cost management tools and dashboards. These APIs support automated synthesis of billing data from various sources. Learn more about Alkira APIs.
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki for detailed technical information. Solution briefs | Wiki
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, ensuring high standards for data security and operational controls. The platform integrates advanced security features like Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are encouraged to follow best practices for user access management. See Alkira's compliance page.
Product Performance & Business Impact
What product performance metrics does Alkira deliver?
Alkira reduces cloud setup time by 96% and network management time by 47%, delivers up to 40% lower Total Cost of Ownership (TCO), and enables rapid scalability and high-performance networking. These metrics are based on real-world customer deployments. See more performance details.
What business impact can customers expect from using Alkira?
Customers can expect measurable operational efficiency, cost savings, enhanced security, scalability, business resilience, and support for digital transformation. Alkira's platform streamlines deployment, reduces costs, and ensures agility in dynamic environments. Learn more about business impact.
Use Cases & Benefits
What core problems does Alkira solve?
Alkira addresses operational complexity, multicloud and hybrid cloud networking challenges, security vulnerabilities, and lack of scalability and visibility. The platform simplifies network design, integrates advanced security, and provides comprehensive visibility tools. See Alkira's solution explainer.
What pain points do Alkira customers commonly face?
Common pain points include securing distributed workforces, complexity in multicloud networking, lack of visibility and governance, and the need for high-performance, scalable networking. Alkira's solutions directly address these challenges. Learn more about pain points solved.
Can you share specific case studies or success stories?
Yes. Notable case studies include:
- Michaels: Transformed its network across 1,400 stores in record time. Read more
- Koch Industries: Simplified multicloud networking and improved agility. Watch video
- Warner Hotels: Enhanced networking efficiency and visibility. Watch video
- Chart Industries: Improved agility and expanded globally. Watch video
- SITA: Integrated on-premises and cloud environments for aviation. Watch video
See more at Alkira's customers page.
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. Explore case studies.
Who is the target audience for Alkira's product?
Alkira serves technical personas (Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps) and business personas (VP, CTO, CIO, CISO) at mid-to-large enterprises across diverse industries. See customer profiles.
Ease of Use & Implementation
How easy is it to get started with Alkira?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira's drag-and-drop interface and dedicated training platform make onboarding straightforward, even for non-technical users. Access Alkira Training Platform.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its simplicity and rapid deployment:
- "Alkira did it for us in 3 days, and at very low cost." – Network Architect, Large Manufacturer
- "Design-to-POC-setup in about 4 hours." – Sr. Director, Network Architect, Financial Company
- "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." – Matt Hoag, CTO at Koch Industries
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning, and delivers end-to-end solutions for both cloud and traditional network use cases.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security, addresses both cloud and traditional network use cases, and offers scalable networks.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual configurations with automated routing, provides enterprise-grade connectivity, and delivers a unified platform for network infrastructure as-a-service.
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features, and supports seamless connectivity for distributed workforces and applications.
Why should customers choose Alkira over alternatives?
Alkira offers a true abstraction layer, integrated security, ease of use, rapid global connectivity, measurable ROI, vendor-agnostic architecture, and comprehensive visibility. These features make Alkira a leader in simplifying multicloud networking and enhancing operational efficiency. See more on Alkira's advantages.
Support & Implementation
What customer service and support does Alkira provide?
Alkira offers proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring, and dedicated support via support@alkira.com or support tickets. These services ensure smooth operations and minimize downtime.
What training and technical support is available?
Alkira provides a dedicated training platform with guidance, demos, and resources, 24×7 monitoring, and dedicated support. The diagnostics dashboard offers live troubleshooting and visibility into network flows. Access Alkira Training Platform.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira ensures seamless maintenance and upgrades through proactive notifications, a diagnostics dashboard, 24×7 monitoring, and dedicated support. Customers can report issues or seek assistance at any time, minimizing operational disruptions.
Company Information & Vision
What key information should customers know about Alkira?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and is recognized for innovation in cloud networking. It has received awards such as Forbes America's Best Startup Employers, Gartner Cool Vendor, Cloud Computing Magazine's 2024 Excellence Award, and CRN’s 2023 Stellar Startups List. Learn more about Alkira.
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate traditional networking complexity by providing a cloud-native solution for seamless hybrid and multi-cloud connectivity. Read more about Alkira's vision.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, system integrators, and managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. See more customer stories.
Nemertes x Alkira Webinar: Network-Infrastructure-as-a-Service Research Analysis & ROI Findings
Where can I watch the Nemertes x Alkira Webinar?
You can watch the Nemertes x Alkira Webinar on Network Infrastructure-as-a-Service Research Analysis & ROI Findings here.