Frequently Asked Questions
About Alkira & Chart Industries – Full Story
What is the main topic of the page "Alkira Inc + Chart Industries – Full Story"?
The page highlights how Chart Industries is leveraging Alkira's solutions to increase agility, save costs, enable new services, and expand globally. It provides insights into the benefits of Alkira's Network Infrastructure-as-a-Service platform for enterprise networking. You can watch the full story in this video: Alkira Inc + Chart Industries - Full Story video.
Product Information
What products and services does Alkira offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), which delivers on-demand, scalable network infrastructure without the need for hardware or complex deployments. Key offerings include Global Backbone-as-a-Service for low-latency, reliable connectivity across geographies, integrated security features like Zero Trust Network Access (ZTNA) and next-generation firewalls, a drag-and-drop interface for easy network design, and single-pane-of-glass visibility for monitoring and management. For more details, visit Alkira's Platform Page.
How does Alkira's Network Infrastructure-as-a-Service benefit enterprises?
Alkira's NIaaS simplifies networking across hybrid and multicloud environments, eliminates hardware dependencies, and provides a unified control plane for seamless connectivity. This enables enterprises to reduce operational complexity, enhance security, and scale rapidly to meet business needs.
What are the key capabilities and benefits of Alkira's platform?
Key capabilities include:
- Network Infrastructure-as-a-Service (NIaaS) for simplified, hardware-free networking
- Global Backbone-as-a-Service for scalable, reliable, low-latency connectivity
- Integrated security (ZTNA, next-generation firewalls)
- Drag-and-drop interface for easy deployment
- Comprehensive visibility and management tools
- Up to 40% lower TCO, 96% reduction in cloud setup time, and 47% reduction in network management time
See Alkira's Platform Page for more.
Features & Capabilities
What integrations does Alkira support?
Alkira integrates with leading technology providers and platforms, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated cloud networking. For a full list, visit Alkira's Technology Partners Page.
Does Alkira provide APIs for integration and cost management?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data. These APIs can be integrated with cost management tools and dashboards for automated monitoring and optimization. Learn more at this page.
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs (solution briefs page), and a detailed wiki (wiki page) to support technical evaluation and implementation.
How does Alkira ensure security and compliance?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating strong operational controls and protection of customer data. Integrated security features include Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are encouraged to manage user access and follow security best practices. More details are available at Alkira's Compliance Page.
Use Cases & Benefits
What business impact can customers expect from using Alkira?
Customers can expect:
- 96% reduction in cloud setup time
- 47% reduction in network management time
- Up to 40% lower Total Cost of Ownership (TCO)
- Enhanced security for distributed workforces and applications
- Automatic scalability and high-performance networking
- Improved business resilience and digital transformation
See this page for more.
What problems does Alkira solve for enterprises?
Alkira addresses:
- Operational complexity in cloud and hybrid networking
- Security vulnerabilities in traditional VPNs and perimeter models
- Lack of scalability and visibility
- Complexity in multicloud and hybrid cloud networking
Alkira's platform simplifies these challenges with automation, integrated security, and unified management. See this page for details.
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, and CISOs.
What are some real-world examples of Alkira's impact?
Chart Industries used Alkira to increase agility, save costs, enable new services, and expand globally. Other examples include:
- Michaels: Modernized network across 1,400 stores
- Koch Industries: Simplified multicloud networking
- Warner Hotels: Enhanced networking efficiency and control
- SITA: Unified infrastructure for aviation industry
See more at our customers page.
What industries are represented in Alkira's case studies?
Industries include manufacturing (e.g., Chart Industries), retail (Michaels), healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment (Warner Hotels), and aviation (SITA).
Customer Experience & Support
How easy is it to get started with Alkira?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira's drag-and-drop interface, dedicated training platform (Alkira Training Platform), and 24×7 monitoring make onboarding straightforward, even for teams without deep technical expertise.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its simplicity and speed. For example:
- "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." – Network Architect, Large Manufacturer
- "We met with Alkira, and after about an hour of us explaining what we needed, we created a POC – and stood that up in a morning. Design-to-POC-setup in about 4 hours." – Sr. Director, Network Architect, Financial Company
- "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." – Matt Hoag, CTO at Koch Industries
What customer service and support does Alkira provide?
Alkira offers proactive notifications for maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring, and dedicated support via support@alkira.com or support tickets. These services ensure smooth operations and rapid issue resolution.
What training and technical support are available for new customers?
Alkira provides a dedicated training platform with detailed guidance, demos, and resources (Alkira Training Platform). Customers also benefit from 24×7 monitoring, a diagnostics dashboard, and direct support channels for onboarding and ongoing adoption.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira ensures seamless maintenance and upgrades through proactive notifications, a live diagnostics dashboard, continuous 24×7 monitoring, and dedicated support. Customers are kept informed and can quickly resolve issues to minimize downtime.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing, including consumption-based (pay-as-you-go) and commitment-based (fixed) models. Pricing is determined by the quantity and size of network elements (e.g., Cloud Exchange Points), connectors, firewalls, and data egress. Customers can view live pricing in the portal or via APIs. For more, visit Alkira's Pricing Page.
Product Performance & Metrics
What performance improvements can Alkira deliver?
Alkira's platform reduces cloud setup time by 96% and network management time by 47%, and can lower Total Cost of Ownership by up to 40% compared to traditional solutions. It also ensures high scalability, security, and business resilience. See this page for more details.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning, and delivers end-to-end solutions for both cloud and traditional network use cases.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security, addressing both cloud and traditional use cases, and offers scalable networks.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual configurations with automated routing, provides enterprise-grade connectivity, and delivers a unified NIaaS platform.
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, integrated security features, and seamless connectivity for distributed workforces and applications.
Why should a customer choose Alkira over alternatives?
Alkira offers a true abstraction layer, integrated security, ease of use, rapid global connectivity, measurable ROI, vendor-agnostic flexibility, and comprehensive visibility. These features simplify multicloud networking and enhance operational efficiency. See this page for more.
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate traditional hardware complexity with a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. Learn more at Alkira's Company Page.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and has been recognized as a Gartner Cool Vendor, a Forbes Best Startup Employer, and a recipient of the 2024 Excellence Award from Cloud Computing Magazine. It is listed on CRN’s 2023 Stellar Startups List. See Alkira's Company Page for more.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, system integrators, and global managed service providers. Notable customers include Chart Industries, Michaels, Koch Industries, Warner Hotels, and SITA. More stories are available at our customers page.