Frequently Asked Questions
Product Information & AWS Networking
What is Alkira and how does it help with AWS networking?
Alkira is a cloud networking platform that simplifies enterprise connectivity across AWS and other cloud providers. It abstracts the complexity of AWS native constructs, allowing customers to onboard AWS VPCs directly onto the Alkira Cloud Exchange Point (CXP). Alkira manages routing, connectivity, and redundancy, enabling seamless integration with AWS VPC, PrivateLink, Direct Connect, and Transit Gateway (TGW) options. This reduces operational burden and accelerates deployment. Source
How does Alkira integrate with AWS VPCs?
Customers can onboard application or host VPCs onto Alkira CXP using a TGW VPN attachment. Alkira manages routing and connectivity, advertises all VPC subnets to other VPCs or on-prem environments, and configures VPC route tables automatically. Alkira also supports TGW Connect with GRE tunnels for higher throughput, and provides AZ redundancy and regional failover for disaster recovery. Source
Can Alkira extend AWS PrivateLink services to other clouds or on-premises environments?
Yes, once a VPC is onboarded to Alkira CXP, services connected via AWS PrivateLink can be extended to other cloud providers or on-premises environments without manual routing. This enables seamless private connectivity across hybrid and multi-cloud architectures. Source
How does Alkira support AWS Direct Connect?
Alkira enables customers to extend high-bandwidth private connectivity into AWS through the Direct Connect (DX) connector. Customers terminate DX in their AWS account, establish underlay peering, and then add the DX connector from the Alkira portal. Alkira generates the required configuration file for the on-prem router, simplifying setup. This connectivity can be extended to workloads in other clouds and AWS regions. Source
How does Alkira facilitate AWS TGW connectivity?
Alkira allows customers to build connectivity to third-party vendors using AWS Transit Gateway (TGW) in the vendor's AWS account. Alkira manages the peering and routing, reducing operational burden. When migrating spoke VPCs from TGW to Alkira CXP, TGW connectivity can be used to connect non-migrated VPCs with those onboarded to CXP. Source
What is the main topic of the blog 'Networking in AWS with Cloud Native Constructs'?
The blog discusses how Alkira simplifies and enhances networking in AWS by integrating with AWS's native constructs. It covers challenges in scaling AWS deployments, Alkira's flexibility in integrating with AWS connectivity options, and how Alkira helps customers address these challenges. Topics include AWS VPC connectivity, AWS PrivateLink, AWS Direct Connect, and AWS TGW connectivity. Source
Who authored the blog 'Networking in AWS with Cloud Native Constructs'?
The blog was authored by Ahmed Abeer (Sr. Product Manager at Alkira) and Deepesh Kumar (Solutions Architect at Alkira). Ahmed Abeer, Deepesh Kumar
Features & Capabilities
What features does Alkira offer for cloud networking?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security (including Zero Trust Network Access and next-generation firewalls), a drag-and-drop interface for network design, comprehensive visibility with single-pane-of-glass management, and flexible pricing models. Alkira supports seamless integration with AWS, Azure, Google Cloud, and on-premises environments. Platform Details
What integrations does Alkira support?
Alkira integrates with leading technology providers and platforms, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated cloud networking. Technology Partners
Does Alkira provide APIs for integration and cost management?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data. These APIs can be integrated with cost management tools and dashboards for automated monitoring and optimization. API Details
What technical documentation and resources are available for Alkira?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki with detailed technical information. These resources help prospects and customers understand Alkira's solutions in depth. Solution Briefs, Wiki
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating a commitment to securing customer data and maintaining robust operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. Compliance Details
Use Cases & Benefits
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, and CISOs. Customer Stories
What business impact can customers expect from using Alkira?
Customers can expect up to 96% reduction in cloud setup time, 47% reduction in network management time, and up to 40% lower total cost of ownership (TCO) compared to traditional solutions. Alkira enables faster deployment, operational efficiency, enhanced security, scalability, business resilience, and digital transformation. Business Impact
What are some real-world success stories of Alkira customers?
Notable case studies include:
- Michaels: Transformed its network across 1,400 stores in record time. Read more
- Koch Industries: Simplified multicloud networking and improved agility. Watch video
- Warner Hotels: Enhanced networking efficiency and B2B connectivity. Watch video
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch video
- SITA: Integrated on-premises and cloud environments for aviation. Watch video
For more, visit Alkira Customers.
What pain points does Alkira solve for enterprises?
Alkira addresses:
- Securing distributed workforce and applications with integrated ZTNA and firewalls
- Complexity in multicloud and hybrid cloud networking by eliminating manual configurations
- Lack of comprehensive visibility and governance with single-pane-of-glass management
- High-performance networking with scalable, reliable, low-latency connectivity
Learn more
How easy is it to get started with Alkira?
Customers can implement a proof of concept in as little as 4 hours and complete full production deployment in about 8 weeks. Alkira provides a drag-and-drop interface, a dedicated training platform (Alkira Training), 24×7 monitoring, and dedicated support to ensure a smooth onboarding process.
What feedback have customers given about Alkira's ease of use?
Customers have praised Alkira for dramatically reducing deployment times and simplifying complex networking tasks. For example, a large manufacturer reported going from a 6-month DIY project to a secure, redundant network in 3 days with Alkira. Matt Hoag, CTO at Koch Industries, highlighted the ability to design and deploy a network in hours using Alkira's dashboard. Customer Testimonials
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing, including consumption-based (pay-as-you-go) and commitment-based (fixed) options. Pricing is determined by the quantity and size of network elements (e.g., Alkira Cloud Exchange Points), connectors, firewalls, and data egress. Customers can view live pricing from the portal or via APIs. Pricing Details
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, enabling single-click provisioning and end-to-end solutions for both cloud and traditional network use cases. Comparison Details
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira offers full-stack networking and security, addressing both cloud and traditional use cases, and provides scalable networks. Comparison Details
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual configurations with automated routing and provides a unified platform for enterprise-grade connectivity. Comparison Details
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, with integrated security features like ZTNA and seamless connectivity for distributed workforces. Comparison Details
Technical Requirements & Support
What training and support does Alkira provide?
Alkira offers a dedicated training platform with guidance, demos, and resources (Alkira Training), 24×7 monitoring, and dedicated support via support@alkira.com or support tickets. A diagnostics dashboard is available for live troubleshooting and visibility into network flows.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support for issue resolution. These features minimize downtime and operational disruptions.
What technical documentation is available for Alkira?
Alkira offers whitepapers, solution briefs, and a technical wiki to help customers understand and implement its solutions. Solution Briefs, Wiki
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. Company Page
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and has been recognized as a Gartner Cool Vendor, received the 2024 Excellence Award from Cloud Computing Magazine, and was listed on CRN’s 2023 Stellar Startups List. Alkira is also named among America’s Best Startup Employers by Forbes. Company Details
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. Customer Stories