Frequently Asked Questions
Product Information
What is Alkira and what does it offer?
Alkira is a Network Infrastructure-as-a-Service (NIaaS) platform designed to simplify and secure cloud networking for enterprises. It provides unified connectivity across clouds, on-premises sites, and remote users via a global network of Cloud Exchange Points (CXPs). Alkira eliminates the need for traditional hardware, offers integrated security features like Zero Trust Network Access (ZTNA) and next-generation firewalls, and delivers a single-pane-of-glass interface for monitoring and management. Learn more about Alkira's platform.
How does Alkira integrate with Wiz?
Alkira integrates with Wiz by providing dynamic network segmentation and policy enforcement based on Wiz's real-time risk alerts. When Wiz detects a vulnerability, Alkira can instantly isolate affected resources and reroute traffic through firewalls, ensuring rapid containment and remediation. This integration enables comprehensive visibility, dynamic threat containment, and accelerated response times in multi-cloud environments. Read more about the integration.
What are the key capabilities and benefits of Alkira's product?
Alkira's key capabilities include Network Infrastructure-as-a-Service, Global Backbone-as-a-Service, integrated security (ZTNA, next-generation firewalls), ease of use with a drag-and-drop interface, comprehensive visibility, cost savings (up to 40% lower TCO), scalability, and measurable ROI (96% reduction in cloud setup time, 47% reduction in network management time). See full feature list.
What problems does Alkira solve for enterprises?
Alkira addresses operational complexity, multicloud and hybrid cloud networking challenges, security vulnerabilities, and lack of scalability and visibility. It simplifies network design, automates provisioning, integrates advanced security, and provides tools for monitoring and governance. See how Alkira solves these challenges.
Features & Capabilities
What integrations does Alkira support?
Alkira supports integrations with leading technology providers and platforms, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated cloud networking. See all technology partners.
Does Alkira provide APIs?
Yes, Alkira provides APIs, including billing APIs that offer real-time cloud network cost data. These APIs can be integrated with other cost management tools and dashboards, supporting automated monitoring and optimization of cloud costs. Learn more about Alkira APIs.
What technical documentation is available for Alkira?
Alkira offers a range of technical resources, including whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki. These resources provide in-depth technical insights and guidance for evaluating and implementing Alkira's solutions. Solution Briefs | Wiki
How easy is it to get started with Alkira?
Getting started with Alkira is straightforward. Customers can implement a proof of concept in as little as 4 hours and complete full production deployment in approximately 8 weeks. The platform features a drag-and-drop interface and provides access to a dedicated training platform, 24×7 monitoring, and dedicated support. Explore Alkira Training.
What customer feedback has Alkira received regarding ease of use?
Customers consistently praise Alkira for its intuitive drag-and-drop interface and rapid deployment. For example, a financial company created a proof of concept in just 4 hours, and a large manufacturer reduced a 6-month project to 3 days at low cost. See customer stories.
Security & Compliance
Is Alkira secure and compliant?
Yes. Alkira is SOC 2 and PCI-DSS compliant, demonstrating its commitment to securing customer data and maintaining robust operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. Learn more about Alkira's compliance.
What security features does Alkira provide?
Alkira provides integrated security features including Zero Trust Network Access (ZTNA), next-generation firewalls, and policy enforcement at scale. These features ensure secure connectivity for distributed workforces and applications, and enable rapid threat containment and remediation in response to real-time alerts.
Pricing & Plans
What is Alkira's pricing model and how is it determined?
Alkira offers flexible pricing models, including consumption-based (pay-as-you-go) and commitment-based (fixed) options. Pricing is determined by the quantity and size of network elements, connectors, next-generation firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. See Alkira Pricing.
Use Cases & Benefits
Who can benefit from Alkira?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps, VP, CTO, CIO, and CISO.
What business impact can customers expect from using Alkira?
Customers can expect measurable business impact, including a 96% reduction in cloud setup time, 47% reduction in network management time, up to 40% lower total cost of ownership, enhanced security, rapid scalability, and improved business resilience. See business impact details.
What are some real-world use cases and customer success stories for Alkira?
Alkira has helped organizations like Michaels transform its network across 1,400 stores, Koch Industries simplify multicloud networking, Warner Hotels enhance guest experiences, Chart Industries expand globally, and SITA integrate on-premises and cloud environments. Explore more case studies.
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See industry case studies.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning without requiring deep cloud expertise, and delivers end-to-end solutions for both cloud and traditional network use cases.
How does Alkira compare to Prosimo?
Prosimo focuses on application-centric networking and is limited in addressing traditional network use cases. Alkira provides full-stack networking and security solutions, addresses both cloud and traditional network use cases, and offers horizontally and vertically scalable networks.
How does Alkira compare to Nefeli?
Nefeli focuses on agent-based solutions and requires manual configurations for routing and connectivity. Alkira eliminates manual configurations with automated routing setups, provides enterprise-grade connectivity for cloud and AI-based applications, and delivers a unified platform for network infrastructure as-a-service.
How does Alkira compare to Cato?
Cato focuses on SD-WAN solutions and is limited in addressing multi-cloud and hybrid cloud environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features like ZTNA, and supports seamless connectivity across distributed workforces and applications.
Why should a customer choose Alkira over alternatives?
Alkira offers a true abstraction layer, integrated security, ease of use, rapid global connectivity, measurable ROI, vendor-agnostic flexibility, and comprehensive visibility. These features make Alkira a leader in simplifying multicloud networking and enhancing operational efficiency. See why customers choose Alkira.
Support & Implementation
What training and technical support is available for Alkira customers?
Alkira provides a dedicated training platform with detailed guidance, demos, and resources, 24×7 monitoring, and dedicated support via email or support tickets. Customers also have access to a Diagnostics Dashboard for live troubleshooting and visibility into network flows. Access Alkira Training.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira ensures seamless maintenance, upgrades, and troubleshooting through proactive notifications, a live Diagnostics Dashboard, 24×7 monitoring, and dedicated support. Customers are informed in advance about planned or emergency maintenance activities and can report issues via support channels.
Technical Requirements
What are Alkira's technical requirements for deployment?
Alkira is delivered as a service and does not require traditional hardware deployments. It is designed for rapid onboarding and can be integrated with existing cloud and on-premises environments using its drag-and-drop interface and API integrations. Detailed technical documentation is available to guide deployment. See technical resources.
Vision, Mission & Company Information
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. Learn more about Alkira.
Who are Alkira's customers?
Alkira serves a diverse range of customers, including Fortune 100 enterprises, leading system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. See customer stories.
What industry recognition has Alkira received?
Alkira has been named among America’s Best Startup Employers by Forbes, recognized as a Gartner Cool Vendor, and received awards such as the 2024 Excellence Award from Cloud Computing Magazine and inclusion on CRN’s 2023 Stellar Startups List. See company achievements.