What is Alkira Cloud Networking as a Service (NaaS)?
Alkira Cloud Networking as a Service (NaaS) is a cloud-native platform that unifies all aspects of cloud networking—including connectivity, security, and diagnostics—into a single, easy-to-use architecture. It eliminates the need for hardware, software, or agents, and provides a holistic solution for managing multi-cloud and hybrid cloud environments. Learn more.
What diagnostic and troubleshooting tools are built into Alkira's platform?
Alkira provides a comprehensive suite of built-in diagnostic and troubleshooting tools, including:
Health Check: Diagnose the health of cloud networking connectors and view debug logs.
Ping: Measure latency between cloud networking nodes.
Trace Route: Trace the route from an Alkira Cloud Exchange Point (CXP) to a connector or multi-cloud node.
Packet Capture: Capture IP packets for export to tools like WireShark.
Flow Capture: Visualize cloud and multi-cloud networking traffic.
Active NAT Translations: View IP translations on your cloud network.
Policy Inspector: Check the state of policies across your cloud network.
These tools enable rapid troubleshooting and observability from a single pane of glass. Read the blog post for more details.
How does Alkira simplify cloud network troubleshooting compared to traditional methods?
Alkira eliminates the need for disparate, proprietary tools and manual processes by integrating diagnostics directly into its platform. Users can quickly diagnose and resolve issues—such as application failures or connectivity problems—using built-in tools, all accessible from a unified dashboard. This approach dramatically reduces troubleshooting time and complexity.
Can Alkira integrate with third-party diagnostic tools like WireShark?
Yes, Alkira's Packet Capture feature allows users to export captured IP packets for analysis in third-party tools such as WireShark. This enables deeper diagnostics and complements Alkira's native observability capabilities.
What is the main topic of Alkira's 'Cloud networking diagnostics in a click' blog post?
The blog post discusses how Alkira simplifies cloud networking diagnostics and troubleshooting by providing a comprehensive suite of built-in tools within Alkira Cloud Networking as a Service (NaaS). These tools enable users to diagnose and manage cloud networking issues quickly and efficiently from a single pane of glass, enhancing observability, troubleshooting, and overall IT transformation.
What is the primary purpose of Alkira's product, and how does it address specific needs?
Alkira's primary purpose is to simplify cloud networking for enterprises by offering Network Infrastructure-as-a-Service (NIaaS). This eliminates traditional hardware dependencies and provides a unified control plane for seamless connectivity across hybrid and multi-cloud environments. Alkira addresses needs such as reducing complexity, enhancing security, improving scalability, and providing comprehensive visibility. Learn more.
Features & Capabilities
What features does Alkira offer for cloud networking?
Alkira offers:
Network Infrastructure-as-a-Service (NIaaS)
Global Backbone-as-a-Service for scalable, low-latency connectivity
Does Alkira support integrations with other technology providers?
Yes, Alkira integrates with a wide range of technology partners, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enhance connectivity, security, automation, and observability. See the full list.
Does Alkira provide APIs for integration and automation?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data for integration with cost management tools and dashboards. These APIs support automated monitoring and optimization of cloud costs. Learn more.
What technical documentation and resources are available for Alkira?
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating its commitment to securing customer data and maintaining robust operational controls. The platform also integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. Read more about Alkira's compliance.
What are the key capabilities and benefits of Alkira's product?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, retail, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, and CISOs.
What business impact can customers expect from using Alkira?
Customers can expect:
96% reduction in cloud setup time
47% reduction in network management time
Up to 40% lower Total Cost of Ownership (TCO)
Enhanced security and business resilience
Rapid scalability and support for digital transformation
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive drag-and-drop interface and rapid deployment. For example, a Network Architect at a large manufacturer said, "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." Matt Hoag, CTO at Koch Industries, noted, "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." Read more testimonials.
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See all case studies.
How does Alkira address common pain points in cloud networking?
Alkira addresses pain points such as securing distributed workforces, simplifying multicloud and hybrid cloud networking, providing comprehensive visibility, and delivering high-performance, scalable connectivity. These are solved through integrated security, a global backbone-as-a-service, unified management, and automation. Learn more.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing, including consumption-based (pay-as-you-go) and commitment-based (fixed) options. Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. See Alkira's Pricing Page.
Competition & Comparison
How does Alkira compare to competitors like Aviatrix, Prosimo, Nefeli, and Cato?
Alkira differentiates itself by offering a true abstraction layer leveraging cloud providers' infrastructure, single-click provisioning, integrated security, and a unified platform for both cloud and traditional network use cases. Unlike Aviatrix (which focuses on orchestration overlays), Prosimo (application-centric networking), Nefeli (agent-based solutions), and Cato (SD-WAN focus), Alkira delivers end-to-end, vendor-agnostic, full-stack networking and security for multi-cloud and hybrid environments. See detailed comparisons.
Why should a customer choose Alkira over alternatives?
Customers choose Alkira for its ease of use, measurable ROI (96% reduction in setup time, 47% reduction in management time, up to 40% lower TCO), integrated security, vendor-agnostic approach, and rapid global deployment. Alkira's platform is designed for both technical and business users, supporting scalable, secure, and agile enterprise networking. Learn more.
Technical Requirements & Implementation
How long does it take to implement Alkira, and how easy is it to get started?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira's drag-and-drop interface and dedicated training platform make onboarding straightforward, even for non-technical users. Explore Alkira Training.
What training and technical support is available for new customers?
Alkira provides a dedicated training platform with detailed guidance, demos, and resources. 24×7 monitoring and dedicated support are available to ensure smooth operations and rapid issue resolution. Customers can contact support via support@alkira.com or open a support ticket. Access training resources.
What support is available for maintenance, upgrades, and troubleshooting?
Alkira offers proactive notifications for maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring, and dedicated support channels. These ensure minimal downtime and efficient resolution of operational issues.
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional networking with a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. Learn more about Alkira.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and has been recognized as a Gartner Cool Vendor, a Forbes Best Startup Employer, and a recipient of the 2024 Excellence Award from Cloud Computing Magazine. See company details.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. See more customers.
Experience the Magic of Simplified Cloud Networking
Alkira’s mission is to make networking as simple, easy to use, and highly flexible as other areas of technology.
For too long, the network has relied on disparate silos, opaque proprietary services to learn, and the burdens of hardware, software, and agents to manage.
One aspect of managing the cloud network lives in one place, another aspect in yet another proprietary platform. Soon, the sprawl of managing the “simplified” cloud world is just as complex and burdensome as the traditional hardware and software based solutions the cloud was supposed to replace.
Alkira Cloud Networking as a Service (NaaS) delivers a new way to handle cloud networking, one that brings everything together in one holistic architecture that’s fast, flexible, and secure.
One key area where we’ve been working hard to expand capabilities is in troubleshooting, diagnostics, and observability.
Alkira provides a full console of cloud networking diagnostic and troubleshooting tools built-in natively to our solution, with more being added regularly based directly on customer feedback.
Having these tools built into the Alkira solution enables our customers to seamlessly and quickly diagnose cloud networking and multi-cloud networking performance, all from a single pane of glass.
A full suite of cloud networking troubleshooting tools at your fingertips
When something goes wrong with accessing an application or resource, quick troubleshooting is essential. Alkira enables you to rapidly test cloud networking conditions to see if network issues are the culprit, or if the problem lies elsewhere.
Alkira’s engineering team has added the following tools to the Alkira platform to make troubleshooting as quick and easy as a click.
Health Check – Diagnose the health of the cloud networking connector and view debug logs
Ping – Good ol’ ping. Measure latency between cloud networking nodes
Trace Route – Another tried and true classic, trance the route from an Alkira Cloud Exchange Point (CXP) to a cloud networking connector or multi-cloud node
Packet Capture – Capture IP packets and even export to use in tools like WireShark for deeper diagnostics
Flow Capture – Visualize cloud networking and multi-cloud networking traffic
Active NAT Translations – See IPs being translated on your cloud network
Policy Inspector – Check the state of policies across your cloud network
In addition to these tools, Alkira provides a dashboard with visibility and monitoring capabilities for cloud networking health, cloud networking traffic flows, and routes.
Why include these diagnostic tools in a cloud connectivity architecture? After all, most vendors draw a firm line of demarcation between their solution and the customer’s responsibility to “figure it out.” Here’s the thing though- at Alkira, we’re truly dedicated to ensuring our customers’ success, both in terms of using the Alkira solution but also their overall IT transformation experience.
Alkira engineers have many years of experience working in all facets of the networking industry, and they know how important it is to get information fast and easily in the event of an application failure or connectivity issue.
Whether it’s troubleshooting the most basic of cloud networking connectivity, visualizing the routes across the cloud backbone that supports mission-critical application traffic, or quickly capturing flows to analyze further, Alkira is pleased to provide these functionalities and more to customers so that they may better understand, manage, and scale their cloud networking operations. Pair the data from Alkira with popular tools such as WireShark or Alkira technology partners like Kentik to gain even further insight into cloud networking.
The results speak for themselves. In addition to dramatically cutting deployment times from months to minutes, Alkira customers report an entirely new paradigm for managing their entire cloud networking infrastructure.
In fact, the most common trend we see among Alkira customers is a rapid expansion of services once Alkira is adopted – more applications, more sites, more clouds – a true embrace of multi-cloud networking as a service to increase agility across the entire business.
And once the core of connectivity is modernized, Alkira customers are leveraging their new cloud networking architecture, where no new cloud native tools or routing is needed, to take advantage of advanced designs such as multiple regions, advanced network segmentation, multi-cloud deployments, and Extranet as a Service .
Cloud networking diagnostics in a click. It’s just another way in which Alkira is helping to modernize cloud networking.
Erik Radvon is Senior Product Marketing Manager at Alkira, where he helps to tell the story of Alkira Cloud Networking as a Service and how it revolutionizes connectivity for the multi-cloud world. Erik is a longtime technology professional, with 15+ years experience helping customers modernize their infrastructure and deliver better business outcomes. Prior to Alkira, Erik worked in converged and hyper-converged infrastructure at Dell Technologies, as well as playing lead roles in growing marketing for data centers, managed services, and cloud connectivity providers. Based in Boston, Massachusetts, Erik also has an accomplished background in journalism and creative writing.
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