Frequently Asked Questions
Product Information & Cloud Firewall Service Insertion
What is Alkira Cloud Firewall Service Insertion?
Alkira Cloud Firewall Service Insertion is a solution that simplifies the deployment, management, and scaling of cloud firewalls across multi-cloud environments. It enables enterprises to insert next-generation firewalls into their cloud networks with automated lifecycle management, seamless integration with firewall management systems, network segmentation, autoscaling, policy frameworks, and comprehensive network visibility. Learn more.
How does Alkira manage the lifecycle of cloud firewalls?
Alkira's Cloud Area Networking solution fully manages the lifecycle of cloud firewall instances, including deployment, modification, and deletion. The platform automates the setup of interfaces and infrastructure routing, allowing users to easily create, update, or remove firewall instances through the Alkira UI portal. Details here.
Which firewall vendors and management systems does Alkira integrate with?
Alkira integrates with leading firewall vendors and their management systems, including Palo Alto Networks (Panorama), Fortinet (FortiManager), and Check Point (Security Management). This allows seamless lifecycle and policy management for firewalls deployed in Alkira's cloud networking environment. See supported integrations.
How does Alkira support network segmentation and micro-segmentation?
Alkira automatically maps network segments created on its Cloud Exchange Points (CXP) to cloud firewall security zones. Micro-segments or Alkira groups can be mapped to firewall security zones, enabling granular traffic control and the use of the same firewalls for different traffic flows (e.g., east-west, north-south, ingress/egress). More on segmentation.
Does Alkira support autoscaling for cloud firewalls?
Yes, Alkira provides flexible autoscaling capabilities for cloud firewalls. Customers can deploy multiple firewall instances for high availability or use Alkira's auto-scaling feature to dynamically scale up or down based on demand, ensuring optimal performance and cost efficiency. Learn more.
What policy framework does Alkira offer for traffic inspection?
Alkira offers a flexible policy framework that allows users to define traffic policies and steer traffic based on match criteria. This enables granular control over which types of traffic are inspected by the cloud firewalls, supporting enterprise security and compliance requirements. Policy details.
How does Alkira provide network visibility for cloud firewalls?
Alkira provides comprehensive visibility into all traffic traversing cloud firewalls, including monitoring of security policies applied to each flow. Customers can use Alkira's dashboard to view flow visibility and troubleshoot issues efficiently. Visibility features.
What are the cost benefits of using Alkira for cloud firewall deployment?
Alkira enables enterprises to use the same set of cloud firewalls for multiple traffic flows (north-south, east-west, ingress/egress) across different regions and clouds, resulting in significant cost savings. The platform supports flexible pricing models and reduces the need for redundant firewall deployments. Cost benefits explained.
Features & Capabilities
What are the key features of Alkira's cloud networking platform?
Alkira's platform offers Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security (including Zero Trust Network Access and next-generation firewalls), drag-and-drop network design, comprehensive visibility, autoscaling, and vendor-agnostic integration. Platform details.
How does Alkira improve operational efficiency and reduce deployment times?
Alkira reduces cloud setup time by 96% and network management time by 47%, enabling faster deployment and streamlined operations. Customers have reported moving from months of manual work to deploying secure, redundant networks in days or hours. See customer stories.
What integrations are available with Alkira?
Alkira integrates with technology providers such as Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enhance connectivity, security, automation, and observability. Full list of partners.
Does Alkira offer APIs for cloud network management?
Yes, Alkira provides APIs, including billing APIs that deliver real-time cloud network cost data for integration with cost management tools and dashboards. These APIs support automated synthesis of billing data and recurring cost optimization efforts. API details.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing options, including consumption-based (pay-as-you-go) and commitment-based (fixed) models. Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. Pricing details.
Use Cases & Benefits
What problems does Alkira solve for enterprises?
Alkira addresses operational complexity, multicloud and hybrid cloud networking challenges, security vulnerabilities, lack of scalability and visibility, and high costs associated with traditional networking. The platform simplifies cloud networking, enhances security, and delivers measurable ROI. Solution explainer.
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, retail, healthcare, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, CISOs, and VPs. Customer profiles.
Can you share specific customer success stories?
Yes. Michaels transformed its network across 1,400 stores in record time using Alkira. Koch Industries simplified multicloud networking and improved agility. Warner Hotels enhanced networking efficiency and visibility. Chart Industries expanded globally and saved costs. SITA integrated on-premises and cloud environments for aviation. More case studies.
How quickly can Alkira be implemented?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically completed in about 8 weeks. The drag-and-drop interface and dedicated training resources make onboarding fast and straightforward. Training platform.
What business impact can customers expect from Alkira?
Customers can expect operational efficiency (96% reduction in setup time, 47% reduction in management time), up to 40% lower total cost of ownership, enhanced security, rapid scalability, business resilience, and support for digital transformation. Business impact details.
Security & Compliance
How does Alkira ensure security and compliance?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating robust operational controls and protection of customer data. Integrated security features include Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are encouraged to follow best practices for user access management. Compliance details.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning, and delivers end-to-end solutions for both cloud and traditional network use cases. Comparison details.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security, addresses both cloud and traditional use cases, and offers scalable networks. Comparison details.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual configurations with automated routing, provides enterprise-grade connectivity, and delivers a unified platform for network infrastructure as-a-service. Comparison details.
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features, and supports seamless connectivity for distributed workforces and applications. Comparison details.
Support & Implementation
What customer support is available after purchasing Alkira?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support via email or support tickets. Contact support.
What training and technical resources are available to help customers get started?
Alkira offers a dedicated training platform with guidance, demos, and resources, 24×7 monitoring, and live troubleshooting tools. These resources ensure efficient onboarding and adoption without requiring extensive technical expertise. Training platform.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira provides proactive notifications for planned or emergency maintenance, a diagnostics dashboard for live troubleshooting, continuous 24×7 monitoring, and dedicated support for issue resolution. Contact support.
Technical Documentation & Resources
Where can I find technical documentation and resources for Alkira?
Alkira offers whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki for technical information. Solution briefs | Wiki
Company Information & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. Company details.
Who are Alkira's founders and what is the company's background?
Alkira was founded by the creators of Viptela, which was acquired by Cisco in 2017. The founders leveraged their experience to build Alkira, focusing on simplifying multicloud networking with a cloud-native approach. Alkira has received industry recognition, including being named a Gartner Cool Vendor and winning the 2024 Excellence Award from Cloud Computing Magazine. Company background.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, system integrators, and managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. Customer stories.