Frequently Asked Questions
Product Information: Alkira ZTNA & Platform
What is Alkira Zero Trust Network Access (ZTNA)?
Alkira ZTNA is a solution designed to provide secure, granular, and scalable network access for modern enterprises. It enforces identity-based authentication, least privilege access, and context-aware security across user-to-app, app-to-app, and user-to-internet traffic flows. Alkira ZTNA integrates seamlessly with Alkira's platform, offering unified management and visibility for hybrid and multi-cloud environments. Learn more.
What are the core principles of Alkira ZTNA?
Alkira ZTNA is built on three fundamental principles:
- Identity-based authentication and authorization
- Least privilege access to applications and resources
- Contextual security with near real-time adjustments to access
These principles ensure secure, granular access based on user identity and device posture, regardless of location.
How does Alkira ZTNA differ from legacy VPN solutions?
Unlike legacy VPNs that often provide broad access and lack granular controls, Alkira ZTNA enforces least privilege access, integrates with identity providers for authentication, and uses advanced posture assessment for context-aware decisions. This approach reduces security blind spots and supports compliance with data protection regulations.
How does Alkira ZTNA support app-to-app connectivity?
Alkira ZTNA enables secure app-to-app communication across data centers, public clouds, and SaaS offerings. Security policies are enforced and managed through the same unified portal as other Alkira solutions, ensuring consistent protection and performance for distributed applications.
What is the primary purpose of Alkira's platform?
Alkira's platform is designed to simplify cloud networking for enterprises by providing Network Infrastructure-as-a-Service (NIaaS). It eliminates hardware dependencies and offers a unified control plane for seamless connectivity across hybrid and multi-cloud environments. Learn more.
Features & Capabilities
What key features does Alkira ZTNA offer?
Alkira ZTNA offers identity-driven access, context-aware posture assessment, granular least privilege controls, and unified management for user-to-app, app-to-app, and user-to-internet traffic. It integrates advanced security features such as Zero Trust Network Access and next-generation firewalls for secure connectivity. Details here.
What are the main capabilities and benefits of Alkira's platform?
Alkira's platform provides:
- Network Infrastructure-as-a-Service (NIaaS) for hybrid/multicloud environments
- Global Backbone-as-a-Service for scalable, low-latency connectivity
- Integrated security (ZTNA, next-generation firewalls)
- Drag-and-drop interface for ease of use
- Single-pane-of-glass visibility and management
- Up to 40% lower TCO, 96% reduction in cloud setup time, and 47% reduction in network management time
For more, visit Alkira's Platform Page.
Does Alkira support integrations with other technology providers?
Yes, Alkira integrates with Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enhance connectivity, security, and automation. See full list.
Does Alkira provide APIs for integration and cost management?
Yes, Alkira offers billing APIs that deliver real-time cloud network cost data for integration with cost management tools and dashboards. These APIs support automated synthesis of billing data from various sources. Learn more.
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs (here), and a technical wiki (here).
Security & Compliance
How does Alkira address security and compliance?
Alkira is SOC 2 and PCI-DSS compliant, ensuring robust operational controls and protection of cardholder data. Integrated security features include Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are encouraged to manage user access and follow best practices. More details.
What security features are integrated into Alkira ZTNA?
Alkira ZTNA includes identity-based authentication, context-aware posture assessment, least privilege access, and enforcement of security policies for user-to-app and app-to-app connectivity. These features help eliminate vulnerabilities found in traditional VPNs and perimeter-based models.
Pain Points & Solutions
What problems does Alkira ZTNA solve for enterprises?
Alkira ZTNA addresses:
- Securing distributed workforce and applications
- Reducing complexity in multicloud and hybrid cloud networking
- Providing comprehensive visibility and governance
- Delivering high-performance, scalable networking
These solutions help enterprises overcome security blind spots, manual configurations, and fragmented management tools.
How does Alkira ZTNA help with securing distributed workforces?
Alkira ZTNA integrates advanced security features, including Zero Trust Network Access and next-generation firewalls, to ensure secure connectivity for remote teams and applications. It eliminates vulnerabilities in legacy VPNs and supports granular access controls.
How does Alkira simplify multicloud and hybrid cloud networking?
Alkira's global backbone-as-a-service and true abstraction layer eliminate manual configurations and complex setups, reducing deployment times from months to minutes. The drag-and-drop interface and unified portal make network design and management accessible and efficient.
What business impact can customers expect from Alkira?
Customers can expect:
- 96% reduction in cloud setup time
- 47% reduction in network management time
- Up to 40% lower total cost of ownership (TCO)
- Enhanced security and business resilience
- Support for digital transformation and end-to-end visibility
For more, visit this page.
Use Cases & Customer Success
Who can benefit from Alkira ZTNA and platform solutions?
Alkira serves mid-to-large enterprises across industries such as manufacturing, retail, healthcare, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Target roles include Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps, VP, CTO, CIO, and CISO.
Can you share specific case studies or customer success stories?
Yes, notable examples include:
- Michaels: Transformed its network across 1,400 stores in record time. Read case study
- Koch Industries: Simplified multicloud networking and improved agility. Watch video
- Warner Hotels: Enhanced networking efficiency and visibility. Watch video
- Chart Industries: Improved agility and expanded globally. Watch video
- SITA: Integrated on-premises and cloud environments for aviation. Watch video
More stories at our customers page.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive drag-and-drop interface and rapid deployment. For example, a Network Architect at a large manufacturer said, "Alkira did it for us in 3 days, and at very low cost." Matt Hoag, CTO at Koch Industries, noted, "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." See more testimonials.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing:
- Consumption-Based (PAYG): Pay for actual usage of provisioned elements (sites, cloud instances, network services, traffic)
- Commitment-Based: Fixed pricing for predictable budgeting
Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Fixed hourly rates are available for specific connector types and bandwidth. Pricing details are available live from the portal or via APIs. See Alkira's Pricing Page.
Implementation & Support
How long does it take to implement Alkira ZTNA or platform solutions?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically completed in about 8 weeks. The drag-and-drop interface and dedicated training resources make onboarding fast and straightforward. Alkira Training Platform.
What training and technical support is available?
Alkira provides a dedicated training platform with guidance, demos, and resources. 24×7 monitoring ensures SLA commitments, and customers have access to dedicated support via support@alkira.com or support tickets. Diagnostic dashboards and proactive notifications help with troubleshooting and maintenance. Learn more.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira offers proactive notifications for maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring, and dedicated support channels. These features minimize downtime and ensure smooth operations.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, enabling single-click provisioning and end-to-end solutions for both cloud and traditional network use cases. More details.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in traditional network use cases. Alkira offers full-stack networking and security, addressing both cloud and traditional environments with scalable networks. More details.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual setups with automated routing and provides enterprise-grade connectivity for cloud and AI-based applications through a unified platform. More details.
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, with integrated security features like ZTNA and seamless connectivity for distributed workforces. More details.
Company, Vision & Recognition
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate traditional hardware-dependent networking complexity by providing a cloud-native solution that connects hybrid and multi-cloud environments through a unified control plane. Learn more.
What recognition has Alkira received?
Alkira has been named among America’s Best Startup Employers by Forbes, a Gartner Cool Vendor, and received the 2024 Excellence Award from Cloud Computing Magazine. It was also listed on CRN’s 2023 Stellar Startups List and ranked 25th fastest-growing company in North America on the 2024 Deloitte Technology Fast 500™. See details.
Who are Alkira's customers?
Alkira serves Fortune 100 enterprises, system integrators, and managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. Explore more.
Industry Coverage & Case Studies
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See case studies.
Cloud-Network Convergence
What is Alkira Network: Cloud-Network Convergence?
Alkira Network: Cloud-Network Convergence refers to Alkira's approach to unifying cloud and network infrastructure, enabling seamless connectivity, security, and management across hybrid and multi-cloud environments. Watch the video: Alkira Network: Cloud-Network Convergence video.