Frequently Asked Questions
Case Study: Large Manufacturer & Industry Use Cases
How did a large manufacturer benefit from Alkira's solutions?
The large manufacturer improved cloud reliability, simplified multinational operations, and streamlined acquisitions by modernizing its network with Alkira. The case study details how Alkira enabled enhanced agility and operational efficiency. For more information, see the full case study: Case Study: Large Manufacturer Improves Cloud Reliability.
Where can I access the full case study about the large manufacturer improving cloud reliability?
You can download the complete case study PDF at this link.
What industries are represented in Alkira's case studies?
Alkira's case studies span manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. For example, Chart Industries (manufacturing), Michaels (retail), a large healthcare provider, and SITA (aviation) are all featured. See more at Alkira Customers.
Can you share specific customer success stories using Alkira?
Yes. Notable examples include:
- Michaels: Transformed its network across 1,400 stores in record time. Read more.
- Koch Industries: Simplified multicloud networking and improved agility. Watch video.
- Warner Hotels: Enhanced networking efficiency and visibility. Watch video.
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch video.
- SITA: Integrated on-premises and cloud environments for aviation. Watch video.
More stories are available at Alkira Customers.
Features & Capabilities
What features does Alkira offer?
Alkira provides:
- Network Infrastructure-as-a-Service (NIaaS): On-demand, hardware-free networking for hybrid and multicloud environments.
- Global Backbone-as-a-Service: Scalable, reliable, low-latency connectivity across geographies, reducing deployment times from months to minutes.
- Integrated Security: Zero Trust Network Access (ZTNA) and next-generation firewalls for secure connectivity.
- Ease of Use: Drag-and-drop interface for network design and deployment.
- Comprehensive Visibility: Single-pane-of-glass tools for monitoring, managing, and optimizing cloud networks.
- Flexible Pricing Models: Consumption-based and commitment-based options.
See more at Alkira Platform.
What are Alkira's key capabilities and benefits?
Key benefits include:
- Up to 40% lower TCO compared to traditional solutions.
- 96% reduction in cloud setup time and 47% reduction in network management time.
- Automatic scalability to match bandwidth demand.
- Integrated security and compliance (SOC 2, PCI-DSS).
- Comprehensive visibility and control across hybrid/multi-cloud environments.
For details, visit Alkira Cloud Insights.
What integrations does Alkira support?
Alkira integrates with leading technology providers, including:
See the full list at Alkira Technology Partners.
Does Alkira provide APIs?
Yes, Alkira offers APIs, including billing APIs for real-time cloud network cost data integration with other management tools and dashboards. Learn more at Unravel Cloud Costs with Alkira.
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers, solution briefs, and a technical wiki. Examples include the On Demand Next-Generation Cloud Firewalls whitepaper and detailed solution briefs at Alkira Solution Briefs. Technical details are also available in the Alkira Wiki.
Pricing & Plans
What is Alkira's pricing model and how is it determined?
Alkira offers both consumption-based (pay-as-you-go) and commitment-based pricing. Costs are based on the quantity and size of network elements (e.g., Alkira Cloud Exchange Points), connectors, next-generation firewalls, and data egress. Fixed hourly rates are available for specific connector types and bandwidth. Pricing details can be viewed live from the portal or via APIs. For more, visit Alkira Pricing.
Use Cases & Benefits
What problems does Alkira solve for enterprises?
Alkira addresses:
- Securing distributed workforce and applications: Integrated ZTNA and next-generation firewalls eliminate vulnerabilities in traditional VPNs.
- Complexity in multicloud and hybrid networking: Global backbone-as-a-service reduces deployment times from months to minutes.
- Lack of visibility and governance: Single-pane-of-glass management for comprehensive control.
- High-performance networking: Automatic infrastructure scaling for reliable, low-latency connectivity.
See Alkira Solution Explainer for more.
What business impact can customers expect from using Alkira?
Customers can expect:
- 96% reduction in cloud setup time
- 47% reduction in network management time
- Up to 40% lower total cost of ownership (TCO)
- Enhanced security and business resilience
- Support for digital transformation and end-to-end visibility
For more, visit Alkira Cloud Insights.
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, retail, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, CISOs, and VPs.
How easy is it to get started with Alkira?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically completed in about 8 weeks. Alkira provides a drag-and-drop interface, a dedicated training platform (Alkira Training Platform), 24×7 monitoring, and dedicated support to ensure a smooth onboarding process.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its simplicity and speed:
- "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." – Network Architect, Large Manufacturer
- "We met with Alkira, and after about an hour of us explaining what we needed, we created a POC – and stood that up in a morning. Design-to-POC-setup in about 4 hours." – Sr. Director, Network Architect, Financial Company
- "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." – Matt Hoag, CTO at Koch Industries
Security & Compliance
How does Alkira ensure product security and compliance?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating robust operational controls and protection of customer data. Integrated security features include Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are encouraged to manage user access and follow security best practices. More details at Alkira Compliance.
Competition & Comparison
How does Alkira compare to competitors like Aviatrix, Prosimo, Nefeli, and Cato?
Alkira differentiates itself by offering:
- True abstraction layer: Leverages cloud providers' infrastructure for end-to-end solutions, eliminating manual configurations and enabling single-click provisioning.
- Integrated security: ZTNA and next-generation firewalls built-in.
- Vendor-agnostic approach: No vendor lock-in; customers can choose their preferred security and network stack components.
- Comprehensive visibility: Single-pane-of-glass management.
- Rapid deployment: Reduces deployment times from months to minutes.
For a detailed comparison, see the table in the company context above.
Support & Implementation
What support and training does Alkira provide to customers?
Alkira offers a dedicated training platform (Alkira Training Platform), 24×7 monitoring, proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, and dedicated support via support@alkira.com or support tickets. These resources ensure smooth onboarding and ongoing operations.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira provides proactive notifications for planned or emergency maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support for issue resolution. This minimizes downtime and operational disruptions.
Company Information & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. Learn more at Alkira Company Page.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and is recognized as a Gartner Cool Vendor, a Forbes Best Startup Employer, and a recipient of the 2024 Excellence Award from Cloud Computing Magazine. Alkira is listed on CRN’s 2023 Stellar Startups List. See more at Alkira Company Page.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, leading system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. More customer stories are available at Alkira Customers.