Frequently Asked Questions
AWS Networking Fundamentals
How does AWS networking work?
Amazon Web Services (AWS) networking is built on a global infrastructure of regions and availability zones. Each region consists of multiple, physically isolated data centers (availability zones) that provide high availability, low latency, and data sovereignty. AWS networking enables organizations to deploy applications across these zones for resilience and performance. For more details, visit How Does AWS Networking Work?.
What is an AWS VPC and what are its main components?
An Amazon Virtual Private Cloud (VPC) is a logically isolated section of the AWS cloud where you can launch AWS resources in a virtual network. Key components include subnets (public, private, isolated), route tables, gateways (Internet Gateway, Virtual Private Gateway, Direct Connect Gateway, Transit Gateway), and security controls. Each VPC is limited to a single AWS region. Learn more at AWS VPC documentation.
What are the different types of VPC subnets in AWS?
AWS VPCs support three main subnet types: Public (direct internet access via Internet Gateway, used for web servers and load balancers), Private (internet access via NAT Gateway, used for application servers and databases), and Isolated (no internet access, used for highly sensitive systems). Each type offers different security and connectivity characteristics.
What is AWS Transit Gateway and how does it simplify networking?
AWS Transit Gateway acts as a central hub to connect multiple VPCs, on-premises networks, and VPNs, supporting thousands of attachments and enabling centralized routing and policy management. It supports multi-region and multi-account networking, simplifying complex architectures. Alkira is an official AWS Transit Gateway Connect partner. For more, see this page.
How does AWS PrivateLink enhance security?
AWS PrivateLink provides private connectivity between VPCs, AWS services, and on-premises networks without requiring internet gateways, NAT devices, or public IP addresses. Traffic does not traverse the public internet, reducing exposure and simplifying security.
Alkira Product Information
What products and services does Alkira offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security (including Zero Trust Network Access and next-generation firewalls), a drag-and-drop interface for network design, comprehensive visibility tools, and flexible pricing models. These solutions are designed to simplify enterprise networking across hybrid and multi-cloud environments. For more, visit Alkira's Platform Page.
What are the key capabilities and benefits of Alkira's platform?
Alkira's platform offers:
- Network Infrastructure-as-a-Service (NIaaS) for hybrid/multicloud environments
- Global Backbone-as-a-Service for low-latency, scalable connectivity
- Integrated security (ZTNA, next-gen firewalls)
- Drag-and-drop network design
- Single-pane-of-glass visibility and management
- Up to 40% lower TCO, 96% reduction in cloud setup time, and 47% reduction in network management time
See Alkira's Platform Page for details.
What integrations does Alkira support?
Alkira integrates with leading technology providers, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, automated, and observable cloud networking. For a full list, visit Alkira's Technology Partners Page.
Does Alkira provide APIs for integration and automation?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data for integration with cost management tools and dashboards. These APIs support automated monitoring and optimization of cloud costs. Learn more at this page.
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki with in-depth technical information. Access these resources at solution briefs and wiki.
Features & Capabilities
What makes Alkira's platform easy to use?
Alkira features a drag-and-drop interface for network design and deployment, enabling even non-technical users to build and manage complex networks. Customers have reported reducing deployment times from months to days or even hours. For example, a large manufacturer completed a secure, redundant network in 3 days instead of 6 months, and Koch Industries' CTO described moving from months of work to a dashboard-driven deployment in hours (customer stories).
How does Alkira address security and compliance?
Alkira is SOC 2 and PCI-DSS compliant, ensuring robust operational controls and protection of sensitive data. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are encouraged to follow best practices for user access management. For more, visit Alkira's Compliance Page.
What performance improvements can Alkira deliver?
Alkira reduces cloud setup time by 96% and network management time by 47%, and can lower total cost of ownership by up to 40% compared to traditional solutions. The platform automatically scales to match bandwidth demand and ensures high-performance, low-latency networking. See this page for more details.
What are Alkira's main differentiators compared to traditional and cloud-native networking solutions?
Alkira offers a true abstraction layer leveraging cloud providers' infrastructure, single-click provisioning, integrated security, vendor-agnostic architecture, global backbone-as-a-service, and comprehensive visibility. Unlike many competitors, Alkira eliminates manual configurations and vendor lock-in, and supports both cloud and traditional network use cases. See this page for more.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers both consumption-based (pay-as-you-go) and commitment-based pricing. Costs are determined by the quantity and size of network elements (e.g., Cloud Exchange Points), connectors, next-generation firewalls, and data egress. Fixed hourly rates are available for specific services. Pricing can be viewed live in the portal or via APIs. For more, visit Alkira's Pricing Page.
Use Cases & Benefits
What business impact can customers expect from Alkira?
Customers can expect measurable improvements in operational efficiency (96% reduction in setup time, 47% reduction in management time), up to 40% lower TCO, enhanced security, rapid scalability, and improved business resilience. Alkira supports digital transformation by optimizing workloads and providing end-to-end visibility across hybrid/multi-cloud environments. See this page for more.
What pain points does Alkira solve for enterprises?
Alkira addresses:
- Securing distributed workforces and applications (integrated ZTNA, next-gen firewalls)
- Complexity in multicloud and hybrid networking (global backbone-as-a-service, abstraction layer)
- Lack of visibility and governance (single-pane-of-glass management)
- High-performance networking needs (automatic scaling, low latency)
See this page for details.
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network/Cloud/Security Architects, IT Managers, CloudOps, CIOs, CTOs, and CISOs. See customer stories for examples.
Can you share specific case studies or success stories of Alkira customers?
Yes. Examples include:
- Michaels: Transformed its network across 1,400 stores in record time (case study).
- Koch Industries: Simplified multicloud networking and improved agility (video).
- Warner Hotels: Enhanced networking efficiency and B2B connectivity (video).
- Chart Industries: Improved agility, saved costs, and expanded globally (video).
- SITA: Integrated on-premises and cloud environments for aviation (video).
See more at our customers page.
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See case studies for details.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning, and delivers end-to-end solutions for both cloud and traditional network use cases. (Source: company context)
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security, addresses both cloud and traditional use cases, and offers scalable networks. (Source: company context)
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual routing configurations. Alkira eliminates manual configurations with automated routing, provides enterprise-grade connectivity, and delivers a unified platform for network infrastructure as-a-service. (Source: company context)
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features, and supports seamless connectivity for distributed workforces and applications. (Source: company context)
Support & Implementation
How long does it take to implement Alkira, and how easy is it to get started?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira's drag-and-drop interface and dedicated training platform make onboarding straightforward, even for non-technical users. See Alkira Training Platform for resources.
What training and technical support does Alkira provide?
Alkira offers a dedicated training platform with guidance, demos, and resources, 24×7 monitoring, and dedicated support via email or support tickets. Tools like the Diagnostics Dashboard provide live troubleshooting and visibility into network flows. Learn more at Alkira Training Platform.
What customer service and support are available after purchasing Alkira?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring, and dedicated support via support@alkira.com or support tickets. These services ensure minimal downtime and operational continuity.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira informs customers in advance about maintenance, provides a live diagnostics dashboard for troubleshooting, offers 24×7 monitoring, and supports issue resolution through dedicated support channels. This ensures seamless operations and rapid problem resolution.
Security & Compliance
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating a commitment to securing customer data and maintaining robust operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. For more, visit Alkira's Compliance Page.
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. See Alkira's Company Page for more.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and has been recognized as a Gartner Cool Vendor, a Forbes Best Startup Employer, and a recipient of the 2024 Excellence Award from Cloud Computing Magazine. For more, visit Alkira's Company Page.