Frequently Asked Questions
Webinar & Partnership Details
What is covered in the webinar "New Approaches to Multi-Cloud Networking and Security by Palo Alto Networks & Alkira"?
This webinar explores innovative strategies for multi-cloud networking and security, presented by Palo Alto Networks and Alkira. It discusses how enterprises can address modern networking challenges using a unified approach that combines Alkira's cloud networking platform with Palo Alto Networks' cybersecurity expertise. You can watch the webinar here.
What does the partnership between Alkira and Palo Alto Networks offer?
The partnership delivers global unified multi-cloud networking by combining Palo Alto Networks' cybersecurity leadership with Alkira's cloud networking platform. This integration enables enterprises to achieve secure, scalable, and simplified connectivity across multiple cloud environments. For more details, see the Solution Brief.
Product Information
What products and services does Alkira offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security (including Zero Trust Network Access and next-generation firewalls), a drag-and-drop interface for network design, comprehensive visibility tools, and flexible pricing models. These solutions are designed to simplify enterprise networking and connectivity across hybrid and multi-cloud environments. Learn more at the Alkira Platform Page.
What is the primary purpose of Alkira's product?
Alkira's primary purpose is to simplify cloud networking for enterprises by providing Network Infrastructure-as-a-Service (NIaaS). This eliminates the need for traditional hardware-dependent networking and offers a unified control plane for seamless connectivity across hybrid and multi-cloud environments. Key benefits include reduced complexity, enhanced security, improved scalability, and comprehensive visibility. More details are available on Alkira's Company Page.
What are the key capabilities and benefits of Alkira's product?
Alkira's platform offers:
- Network Infrastructure-as-a-Service (NIaaS) for hybrid and multi-cloud environments
- Global Backbone-as-a-Service for scalable, low-latency connectivity
- Integrated security features (ZTNA, next-generation firewalls)
- Drag-and-drop interface for ease of use
- Single-pane-of-glass visibility and management
- Up to 40% lower TCO, 96% reduction in cloud setup time, and 47% reduction in network management time
- Automatic scalability to match bandwidth demand
See Alkira's Platform Page for more.
Does Alkira provide APIs for integration?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data. These APIs can be integrated with other cost management tools and dashboards to automate billing data synthesis and support cloud cost optimization. More information is available here.
What technical documentation and resources are available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs (solution briefs page), and a detailed technical wiki (wiki page).
Features & Capabilities
What integrations does Alkira support?
Alkira integrates with leading technology providers and platforms, including:
See the Technology Partners Page for more details.
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating a commitment to securing customer data and maintaining robust operational controls. The platform also integrates advanced security features like Zero Trust Network Access (ZTNA) and next-generation firewalls. More details are available on Alkira's Compliance Page.
What are Alkira's standout features for multi-cloud networking and security?
Key features include:
- True abstraction layer leveraging cloud providers' infrastructure
- Integrated security (ZTNA, next-generation firewalls)
- Global Backbone-as-a-Service for rapid, scalable connectivity
- Drag-and-drop interface for ease of use
- Vendor-agnostic approach (no lock-in)
- Single-pane-of-glass visibility and management
These features simplify multicloud networking, enhance security, and deliver measurable ROI. See this page for more.
Pain Points & Solutions
What problems does Alkira solve for enterprises?
Alkira addresses:
- Securing distributed workforce and applications (eliminating VPN vulnerabilities with integrated ZTNA and firewalls)
- Complexity in multicloud and hybrid cloud networking (simplified with global backbone-as-a-service)
- Lack of comprehensive visibility and governance (single-pane-of-glass management)
- High-performance networking (automatic scalability and low-latency connectivity)
See here for more.
How does Alkira solve the pain points of securing distributed workforces and applications?
Alkira integrates advanced security features like Zero Trust Network Access (ZTNA) and next-generation firewalls directly into its platform, eliminating vulnerabilities in traditional VPNs and perimeter-based models. This ensures seamless and secure access for distributed teams and applications.
How does Alkira address complexity in multicloud and hybrid cloud networking?
Alkira's global backbone-as-a-service eliminates intricate configurations and manual setups, reducing deployment times from months to minutes. The platform provides a true abstraction layer leveraging cloud providers' infrastructure for end-to-end solutions.
How does Alkira provide visibility and governance for cloud networks?
Alkira offers a single-pane-of-glass approach for monitoring, managing, and optimizing cloud networking infrastructure, ensuring businesses maintain control and transparency.
How does Alkira ensure high-performance networking?
Alkira leverages its global backbone-as-a-service to deliver scalable, reliable, and low-latency connectivity, automatically adjusting network infrastructure to match bandwidth demand.
Use Cases & Customer Success
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, CISOs, and VPs.
What are some real-world case studies of Alkira customers?
Notable case studies include:
- Michaels: Transformed its network across 1,400 stores in record time.
- Koch Industries: Simplified multicloud networking and improved agility.
- Warner Hotels: Enhanced networking efficiency and visibility.
- Chart Industries: Improved agility and expanded globally.
- SITA: Integrated on-premises and cloud environments for aviation.
More stories are available on our customers page.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive platform and rapid deployment:
- "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." – Network Architect, Large Manufacturer
- "We met with Alkira, and after about an hour of us explaining what we needed, we created a POC – and stood that up in a morning. Design-to-POC-setup in about 4 hours." – Sr. Director, Network Architect, Financial Company
- "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." – Matt Hoag, CTO at Koch Industries
What business impact can customers expect from using Alkira?
Customers can expect:
- 96% reduction in cloud setup time
- 47% reduction in network management time
- Up to 40% lower TCO compared to traditional solutions
- Enhanced security and business resilience
- Rapid scalability and support for digital transformation
See this page for more.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing, including:
- Consumption-based (pay-as-you-go) pricing based on usage of provisioned elements (sites, cloud instances, network services, network traffic)
- Commitment-based (fixed) pricing for predictable budgeting
Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing from the portal or via APIs. More details are available on Alkira's Pricing Page.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning without requiring deep cloud expertise, and delivers end-to-end solutions for both cloud and traditional network use cases.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security solutions, addresses both cloud and traditional network use cases, and offers horizontally and vertically scalable networks.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations for routing and connectivity. Alkira eliminates manual configurations with automated routing setups and provides a unified platform for network infrastructure as-a-service.
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid cloud environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features like ZTNA, and supports seamless connectivity across distributed workforces and applications.
Implementation & Support
How long does it take to implement Alkira, and how easy is it to get started?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira's drag-and-drop interface and dedicated training platform make onboarding straightforward, even for non-technical users. See the Alkira Training Platform for resources.
What training and technical support does Alkira provide?
Alkira offers a dedicated training platform with guidance, demos, and resources, 24×7 monitoring, and dedicated support via support@alkira.com or support tickets. Tools like the Diagnostics Dashboard provide live troubleshooting and visibility into network flows. Learn more at the Alkira Training Platform.
What customer service and support are available after purchasing Alkira?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring, and dedicated support via email or support tickets. These services ensure minimal downtime and operational disruptions.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira informs customers in advance about planned or emergency maintenance, provides a live diagnostics dashboard, offers 24×7 monitoring, and dedicated support for issue resolution. This ensures seamless maintenance, upgrades, and troubleshooting.
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. More details are on Alkira's Company Page.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017). It has been recognized as a Gartner Cool Vendor, named among America’s Best Startup Employers by Forbes, and received awards such as the 2024 Excellence Award from Cloud Computing Magazine and inclusion on CRN’s 2023 Stellar Startups List. See Alkira's Company Page for more.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, leading system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. More customer stories are available on our customers page.