Frequently Asked Questions
Product Information
What is Cisco Secure Firewall Threat Defense Virtual and how is it integrated with Alkira?
Cisco Secure Firewall Threat Defense Virtual (formerly FTDv) is a virtualized firewall solution that provides advanced security features for cloud and hybrid environments. In Alkira's platform, it is seamlessly integrated to enable businesses to quickly and easily manage both connectivity and security, enhancing protection for distributed applications and users. (Source)
What security features does Cisco Secure Firewall Threat Defense Virtual provide in Alkira Cloud Exchange Points (CXPs)?
Cisco Secure Firewall Threat Defense Virtual in Alkira CXPs offers next-generation Intrusion Prevention System (IPS), stateful firewall inspection, URL filtering, application visibility and control, and malware defense. These features help ensure robust, enterprise-grade security for cloud and hybrid network environments. (Source)
What is the main topic of the 'Episode 16: Cisco Secure Firewall Threat Defense Virtual' webpage?
The main topic is the integration of Cisco Secure Firewall Threat Defense Virtual with Alkira's platform, focusing on how this integration enhances security and network services for businesses. (Source)
What products and services does Alkira offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security (including Zero Trust Network Access and next-generation firewalls), a drag-and-drop interface for network design, comprehensive visibility tools, and flexible pricing models. These solutions are designed to simplify enterprise networking and connectivity challenges. (Platform Page)
Features & Capabilities
What are the key features of Alkira's platform?
Key features include Network Infrastructure-as-a-Service, Global Backbone-as-a-Service, integrated security (Zero Trust Network Access, next-generation firewalls), ease of use with a drag-and-drop interface, single-pane-of-glass visibility, cost savings (up to 40% lower TCO), scalability, and support for hybrid/multicloud environments. (Platform Page)
What integrations does Alkira support?
Alkira integrates with Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated networking across cloud and on-premises environments. (Technology Partners)
Does Alkira provide APIs for integration and automation?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data for integration with cost management tools and dashboards. These APIs support automated monitoring and optimization of cloud costs. (API Details)
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki with detailed technical information. These resources are available on Alkira's Resources Page.
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating a commitment to securing customer data and maintaining robust operational controls. The platform also integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. (Compliance Page)
Pricing & Plans
What is Alkira's pricing model?
Alkira offers both consumption-based (pay-as-you-go) and commitment-based pricing. Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. (Pricing Page)
Use Cases & Benefits
What business impact can customers expect from using Alkira?
Customers can expect a 96% reduction in cloud setup time, 47% reduction in network management time, up to 40% lower total cost of ownership, enhanced security, rapid scalability, and improved business resilience. (Cloud Insights)
What pain points does Alkira solve for enterprises?
Alkira addresses securing distributed workforces, simplifying complex multicloud and hybrid cloud networking, providing comprehensive visibility and governance, and delivering high-performance, scalable networking. (Solution Explainer)
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, retail, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Target roles include network architects, cloud architects, IT managers, CIOs, CTOs, and CISOs. (Customers Page)
Can you share some customer success stories using Alkira?
Yes. Notable examples include:
- Michaels: Transformed its network across 1,400 stores in record time. (Case Study)
- Koch Industries: Simplified multicloud networking and improved agility. (Video)
- Warner Hotels: Enhanced networking efficiency and visibility. (Video)
- Chart Industries: Improved agility, saved costs, and expanded globally. (Video)
- SITA: Integrated on-premises and cloud environments for aviation. (Video)
More stories are available on the Customers Page.
What feedback have customers given about Alkira's ease of use?
Customers have praised Alkira for its intuitive drag-and-drop interface and rapid deployment. For example, a network architect at a large manufacturer reported reducing a 6-month project to 3 days, and Koch Industries' CTO highlighted the ability to design and deploy networks in hours instead of months. (Testimonials)
Implementation & Support
How long does it take to implement Alkira, and how easy is it to get started?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira provides a drag-and-drop interface, a dedicated training platform, 24×7 monitoring, and dedicated support to ensure a smooth onboarding process. (Training Platform)
What training and technical support does Alkira offer?
Alkira offers a dedicated training platform with guidance, demos, and resources, 24×7 monitoring, and dedicated support via email or support tickets. Customers also have access to a diagnostics dashboard for live troubleshooting. (Training Platform)
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring, and dedicated support to minimize downtime and operational disruptions. (Contact Support)
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning, and delivers end-to-end solutions for both cloud and traditional network use cases. (Solution Explainer)
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security, addressing both cloud and traditional use cases, and offers scalable networks. (Solution Explainer)
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual configurations with automated routing, provides enterprise-grade connectivity, and delivers a unified platform for network infrastructure as-a-service. (Solution Explainer)
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features, and supports seamless connectivity for distributed workforces. (Solution Explainer)
Security & Compliance
What security and compliance measures does Alkira have in place?
Alkira is SOC 2 and PCI-DSS compliant, integrates advanced security features like Zero Trust Network Access (ZTNA) and next-generation firewalls, and encourages customers to follow best practices for user access and information security. (Compliance Page)
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional networking by providing a cloud-native solution that connects hybrid and multi-cloud environments through a unified control plane. (Company Page)
Who are Alkira's customers?
Alkira serves Fortune 100 enterprises, leading system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. (Customers Page)
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. (Customers Page)
What recognition and awards has Alkira received?
Alkira has been named among America’s Best Startup Employers by Forbes, a Gartner Cool Vendor, and has received the 2024 Excellence Award from Cloud Computing Magazine. It was also listed on CRN’s 2023 Stellar Startups List and ranked 25th fastest-growing company in North America on the 2024 Deloitte Technology Fast 500™. (Company Page)