Frequently Asked Questions
Product Information
What is Alkira and what does it offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), delivering on-demand, cloud-native networking that eliminates the need for traditional hardware and complex deployments. The platform enables scalable, secure, and efficient connectivity across hybrid and multi-cloud environments, with features such as a drag-and-drop interface, integrated security, and a unified dashboard for monitoring and management. Learn more about Alkira's platform.
What is the primary purpose of Alkira's product?
The primary purpose of Alkira's product is to simplify cloud networking for enterprises by providing a unified control plane that seamlessly connects hybrid and multi-cloud environments. This approach reduces operational complexity, enhances security, and enables rapid scalability, supporting digital transformation and business agility. More about Alkira's mission.
Who is Alkira designed for?
Alkira is designed for mid-to-large enterprises and targets both technical and business personas, including Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, VPs, CTOs, CIOs, and CISOs. It serves organizations across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. See customer stories.
What are the key capabilities and benefits of Alkira's platform?
Key capabilities include Network Infrastructure-as-a-Service, Global Backbone-as-a-Service, integrated security (Zero Trust Network Access and next-generation firewalls), ease of use via drag-and-drop design, comprehensive visibility, cost savings (up to 40% lower TCO), and rapid scalability. These features enable operational efficiency, business resilience, and digital transformation. Platform details.
Features & Capabilities
How does Alkira integrate with DevOps and Terraform workflows?
Alkira provides a Terraform provider that allows DevOps teams to define, deploy, and manage cloud networking infrastructure as code. This enables consistent, repeatable, and automated network provisioning across single, multi-cloud, and hybrid environments, streamlining DevOps pipelines and reducing manual effort. Learn more in Episode 11.
What integrations does Alkira support for automation and network management?
Alkira supports integrations with a wide range of technology partners, including Terraform, ServiceNow, Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, Infoblox, Aruba SD-WAN, and Itential Automation Platform. These integrations enable automated alerting, security, network management, and observability within DevOps and CloudOps pipelines. See all technology partners.
Does Alkira provide APIs for integration and automation?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data. These APIs can be integrated with cost management tools and dashboards, supporting automated monitoring and optimization of cloud costs. More on Alkira APIs.
What security and compliance features does Alkira offer?
Alkira is SOC 2 and PCI-DSS compliant, ensuring robust operational controls and secure customer data. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls, which can be managed as code for secure, compliant deployments. See compliance details.
How does Alkira provide visibility and troubleshooting for cloud networks?
Alkira offers a unified dashboard and diagnostics tools for real-time visibility into network flows, enabling faster mean-time-to-resolution (up to 70% faster). Customers can monitor, manage, and optimize their cloud networks from a single pane of glass, improving governance and operational efficiency.
What technical documentation and resources are available for Alkira?
Alkira provides a range of technical resources, including whitepapers, solution briefs, and a dedicated wiki. Key documents include the Alkira Solution Brief, CTO Whitepaper, and System Description. Additional resources are available on the Resources page.
Pricing & Plans
What is Alkira's pricing model and how is it determined?
Alkira offers flexible pricing models, including consumption-based (pay-as-you-go) and commitment-based options. Pricing is determined by the quantity and size of network elements (such as Alkira Cloud Exchange Points), connectors, next-generation firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. See Alkira's Pricing Page.
Use Cases & Benefits
What problems does Alkira solve for enterprises?
Alkira addresses key challenges such as operational complexity, multicloud and hybrid cloud networking, security vulnerabilities, lack of scalability and visibility, and high-performance networking needs. The platform simplifies network design, automates provisioning, integrates advanced security, and provides comprehensive visibility, enabling enterprises to accelerate digital transformation and business agility. More on Alkira's solution.
What measurable business impact can customers expect from Alkira?
Customers have reported up to 96% reduction in cloud setup time, 47% reduction in network management time, and 70% faster mean-time-to-resolution for complex issues. These metrics are based on real customer deployments and highlight Alkira's ability to deliver operational efficiency, cost savings (up to 40% lower TCO), and business resilience. Learn more.
Can you share specific customer success stories using Alkira?
Yes. For example, Michaels transformed its network across 1,400 stores in record time using Alkira, ensuring secure and seamless connectivity during peak season (case study). Koch Industries simplified multicloud networking and improved agility (video). Warner Hotels and Chart Industries also achieved significant improvements in efficiency and scalability. See more customer stories.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive drag-and-drop interface and rapid deployment capabilities. For example, a network architect at a large manufacturer noted, "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." Matt Hoag, CTO at Koch Industries, shared, "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." See more testimonials.
How quickly can Alkira be implemented and how easy is it to get started?
Alkira enables customers to implement a proof of concept in as little as 4 hours, with full production deployment typically completed in about 8 weeks. The platform's drag-and-drop interface and dedicated training resources make onboarding straightforward, even for teams without extensive networking expertise. Explore Alkira's Training Platform.
What industries have benefited from Alkira's solutions?
Industries represented in Alkira's case studies include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See industry case studies.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning without requiring deep cloud expertise, and delivers end-to-end solutions for both cloud and traditional network use cases. See solution explainer.
How does Alkira compare to Prosimo?
Prosimo focuses on application-centric networking and is limited in addressing traditional network use cases. Alkira provides full-stack networking and security solutions, addresses both cloud and traditional network use cases, and offers horizontally and vertically scalable networks.
How does Alkira compare to Nefeli?
Nefeli focuses on agent-based solutions and requires manual configurations for routing and connectivity. Alkira eliminates manual configurations with automated routing setups, provides enterprise-grade connectivity for cloud and AI-based applications, and delivers a unified platform for network infrastructure as-a-service.
How does Alkira compare to Cato?
Cato focuses on SD-WAN solutions and is limited in addressing multi-cloud and hybrid cloud environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features like Zero Trust Network Access (ZTNA), and supports seamless connectivity across distributed workforces and applications.
What are Alkira's unique advantages over competitors?
Alkira's unique advantages include a true abstraction layer leveraging cloud providers' infrastructure, integrated security, ease of use with a drag-and-drop interface, global backbone-as-a-service, measurable ROI (96% reduction in setup time, 47% reduction in management time), vendor-agnostic architecture, and comprehensive visibility tools. Learn more.
Technical Requirements & Implementation
What training and support resources does Alkira provide?
Alkira offers a dedicated training platform with detailed guidance, demos, and resources to help customers get started. 24×7 monitoring ensures SLA commitments, and dedicated support is available via support@alkira.com or support tickets. A diagnostics dashboard provides live troubleshooting and visibility into network flows. Access Alkira Training.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira provides proactive notifications for planned or emergency maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support for issue resolution. These features minimize downtime and ensure smooth operations.
Security & Compliance
What security certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating its commitment to securing customer data and maintaining robust operational controls. These certifications are independently evaluated and focus on security, availability, and confidentiality. See compliance details.
What are Alkira's integrated security features?
Alkira incorporates advanced security measures such as Zero Trust Network Access (ZTNA) and next-generation firewalls, ensuring secure connectivity for distributed workforces and applications. These features can be managed as code, supporting secure and compliant automated workflows.
Company & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. More about Alkira.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and is recognized for its innovation in cloud networking. The company has been named among America’s Best Startup Employers by Forbes, a Gartner Cool Vendor, and has received awards such as the 2024 Excellence Award from Cloud Computing Magazine and inclusion in CRN’s 2023 Stellar Startups List. Company details.
DevOps & Podcast Resources
What is covered in Episode 11: Using DevOps and Terraform for Cloud Networking?
Episode 11 discusses how the DevOps approach enables cloud teams to achieve unprecedented agility in deploying applications and services. It highlights Alkira's integration with Terraform for automating cloud networking, reducing deployment times, and simplifying operations for DevOps and CloudOps teams. Watch the episode.
Where can I find podcasts discussing DevOps and traditional networking?
You can listen to the podcast 'TNO013: How Do We Apply DevOps to Traditional Networking?' on this page.