Frequently Asked Questions
Product Information & Network Infrastructure-as-a-Service (NIaaS)
What is Network Infrastructure-as-a-Service (NIaaS) as offered by Alkira?
Network Infrastructure-as-a-Service (NIaaS) from Alkira is a cloud-delivered network fabric consumed on demand. Instead of building and maintaining hubs, overlays, and backbone capacity, enterprises define segmentation and connectivity intent, and Alkira delivers secure, deterministic connectivity across clouds, data centers, and distributed locations. This model removes the need for physical hubs, manual capacity forecasting, and fragmented policy enforcement, allowing enterprises to consume a global, elastic, policy-driven network fabric. Source
How does Alkira's NIaaS differ from traditional managed services?
Traditional managed services operate customer-owned designs on the customer’s behalf, leaving much of the operational burden with the enterprise. Alkira's NIaaS delivers a cloud-delivered fabric with network infrastructure consumed on demand—fundamentally different in scalability, agility, and operating model. Enterprises retain policy intent and segmentation control while eliminating the need to design, build, scale, and maintain the underlying network infrastructure. Source
What are the non-negotiable characteristics of a true NIaaS solution?
A true NIaaS solution should be fabric-native (not hub-centric), cloud-delivered by design (provider owns and operates infrastructure), policy-first (segmentation, governance, and security controls are intrinsic), and offer operational simplicity at scale (all endpoints treated equally, no bespoke integration work required). Source
Does Alkira's NIaaS reduce control over the network?
No. Alkira's NIaaS reduces infrastructure ownership and operational burden, not governance. Enterprises retain policy intent and segmentation control while eliminating the need to design, build, scale, and maintain the underlying network infrastructure. Source
Can Alkira's NIaaS support complex hybrid and multi-cloud environments?
Yes. Hybrid, multi-cloud, partner connectivity, and distributed sites are baseline requirements for Alkira's NIaaS—not edge cases or optional capabilities. Source
What happens if an NIaaS offering still requires us to deploy hubs or appliances?
If an NIaaS offering requires you to deploy hubs or appliances, you are still operating infrastructure. That model may involve orchestration or managed operations, but it is not the operating model shift NIaaS is intended to deliver. Source
How does Alkira's NIaaS address AI workload requirements?
Alkira's NIaaS is elastic by default and governed centrally, which is critical for AI workloads that require bursty, unpredictable traffic, latency sensitivity, massive data movement, and hybrid placement. Infrastructure ownership becomes a constraint in AI environments, so Alkira's model eliminates continuous rebuilds and operational overhead. Source
Where does Alkira fit in the NIaaS landscape?
Alkira was built around the NIaaS operating model: a cloud-delivered global network fabric consumed as a service, with centralized policy and segmentation across clouds, regions, and distributed environments. Source
What does Alkira's NIaaS actually replace in enterprise networking?
Alkira's NIaaS removes the need for physical hubs, capacity forecasting for backbone links, manual stitching of clouds, fragmented policy enforcement, and dependency on colocation gravity. Enterprises consume a global fabric, available where workloads run, freeing them from infrastructure ownership and control. Source
How does Alkira's NIaaS simplify operational complexity?
Alkira's NIaaS treats public cloud, private environments, partner networks, and edge sites as equal endpoints, eliminating "special cases" that require bespoke integration work. Day-2 operations do not get exponentially complex as the network grows. Source
Is Alkira's NIaaS policy-first?
Yes. Segmentation, governance, and security controls are intrinsic to Alkira's NIaaS fabric, not layered on inconsistently through separate products or consoles. Source
Does Alkira's NIaaS require hardware or software deployment?
No. Alkira's NIaaS eliminates the need for hardware or software deployment, enabling organizations to build secure global networks in minutes. Source
How does Alkira's NIaaS enable freedom from control?
Alkira's NIaaS allows enterprises to consume a global fabric, elastic and policy-driven, available where workloads run. The value is not "better control," but freedom from control—removing infrastructure ownership and operational burden. Source
How does Alkira's NIaaS handle segmentation and governance?
Segmentation, governance, and security controls are intrinsic to Alkira's NIaaS fabric, ensuring consistent policy enforcement across domains without fragmented workarounds. Source
What are the baseline requirements for Alkira's NIaaS?
Hybrid, multi-cloud, partner connectivity, and distributed sites are baseline requirements for Alkira's NIaaS—not edge cases or optional capabilities. Source
How does Alkira's NIaaS support operational simplicity at scale?
Alkira's NIaaS ensures that day-2 operations do not get exponentially complex as the network grows. All environments are treated as equal endpoints, eliminating the need for bespoke integration work. Source
Why is NIaaS increasingly an AI-readiness requirement?
AI workloads stress networks with bursty traffic, latency sensitivity, and massive data movement. Alkira's NIaaS is elastic and centrally governed, eliminating infrastructure ownership constraints and enabling rapid adaptation to AI-driven demands. Source
Features & Capabilities
What features does Alkira offer for multicloud and hybrid cloud networking?
Alkira provides single, multicloud, and hybrid cloud networking, integrated security and network services, business partner connectivity, global backbone-as-a-service, and Zero Trust Network Access (ZTNA). The platform simplifies networking across multiple cloud environments and on-premises systems. Source
Does Alkira support integrations with leading cloud and security providers?
Yes. Alkira integrates with AWS, Microsoft Azure, Google Cloud, Cisco, Fortinet, Palo Alto, Check Point, Splunk, Terraform, Infoblox, HPE Aruba, Wiz, and Itential Automation Platform. These integrations enhance connectivity, security, automation, and observability. Source
Does Alkira provide an API for integration?
Yes. Alkira offers an API for developers and users to integrate platform functionalities into their systems. Detailed documentation and resources are available at Alkira's API documentation page.
What technical documentation is available for Alkira's platform?
Alkira provides whitepapers, solution briefs, and a dedicated wiki for in-depth technical information. These resources cover firewall solutions, use cases, and partnerships. Solution Briefs, Wiki, Whitepaper
What are Alkira's key product performance metrics?
Alkira reduces cloud setup time by 96%, network management time by 47%, and offers up to 40% lower Total Cost of Ownership (TCO) compared to traditional solutions. Customers can onboard partners 91% faster, connect data centers 93% faster, and add new clouds with a 96% reduction in time. Mean-time-to-resolution for complex issues is reduced by 70%. Source
What security and compliance certifications does Alkira hold?
Alkira is SOC 2 compliant and adheres to PCI-DSS standards, ensuring secure and compliant cloud networking solutions for enterprises. Source
What is Alkira's vendor-agnostic approach?
Alkira allows customers to choose their preferred security and network stack components without vendor lock-in, offering unmatched flexibility compared to many competitors. Source
How does Alkira's drag-and-drop interface benefit users?
Alkira's drag-and-drop interface simplifies network design and deployment, making it accessible even for non-technical users. This reduces operational complexity and accelerates deployment times. Source
Pain Points & Solutions
What core problems does Alkira solve for enterprises?
Alkira addresses intra-cloud connectivity, global connectivity, design sprawl, performance issues, cost challenges, complexity in multicloud and hybrid cloud networking, lack of comprehensive visibility and governance, scalability challenges, and operational complexity. Source
How does Alkira's platform solve intra-cloud connectivity challenges?
Alkira simplifies integration between clouds, services, and providers, addressing limited options for connecting workloads in isolation. Its unified, on-demand multi-cloud network platform eliminates the need for physical hardware and offers seamless connectivity. Source
How does Alkira address global connectivity inefficiencies?
Alkira provides a high-speed, low-latency global backbone to eliminate inefficiencies caused by routing global traffic over independent connections, ensuring reliable and efficient global traffic management. Source
How does Alkira reduce design sprawl and complexity?
Alkira unifies separate architectures deployed in isolation, reducing complexity. Its drag-and-drop interface and single-click provisioning simplify network design and deployment. Source
How does Alkira ensure consistent network performance?
Alkira's global backbone-as-a-service delivers scalable and reliable connectivity, ensuring consistent network performance and improved user experience when accessing websites and SaaS applications globally. Source
How does Alkira address cost challenges in cloud networking?
Alkira offers predictable pricing models and reduces costs associated with regional price fluctuations and subpar performance. Its consumption-based pricing avoids over-provisioning while allowing instant scalability. Source
How does Alkira simplify multicloud and hybrid cloud management?
Alkira's unified platform provides centralized monitoring and control, saving time and reducing operational burdens in hybrid and multicloud environments. Source
How does Alkira provide comprehensive visibility and governance?
Alkira offers single-pane-of-glass tools for monitoring and managing cloud networks, ensuring businesses maintain control and transparency. Source
How does Alkira address scalability challenges?
Alkira's global backbone-as-a-service automatically adjusts network infrastructure to match dynamic bandwidth demands, ensuring rapid scalability and high-performance networking. Source
How does Alkira simplify operational complexity for distributed workforces?
Alkira's integrated security features, such as Zero Trust Network Access (ZTNA), ensure secure connectivity and reduce operational challenges for distributed workforces and applications across hybrid and multicloud environments. Source
Pricing & Plans
What is Alkira's pricing model?
Alkira offers a flexible pricing model including consumption-based (pay-as-you-go) and commitment-based (fixed pricing) options. Pricing is tailored to each customer based on network resources, such as sites, cloud instances, network services, and network traffic consumed. Source
How is Alkira's pricing determined?
Pricing is influenced by the quantity and size of network elements like Alkira Cloud Exchange Points, cloud and on-prem connectors, next-generation firewalls, and data egress. Fixed hourly rates are available for specific components. Customers can request a personalized quote via Alkira's pricing page. Source
Use Cases & Benefits
Who is the target audience for Alkira's platform?
Alkira's platform is designed for technical personas (Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps) and business personas (VP, CTO, CIO, CISO) in companies navigating multicloud and hybrid cloud environments. Source
What industries are represented in Alkira's case studies?
Alkira's case studies span manufacturing, retail, healthcare, financial services, media & entertainment, telecommunications, biotech, software, and aviation. Source
Can you share specific customer success stories using Alkira?
Yes. Michaels transformed its network across 1,400 stores in record time. Koch Industries reduced network complexity and improved agility. Warner Hotels improved networking efficiency and simplified B2B connectivity. SITA unified infrastructure for global aviation. Chart Industries increased agility and expanded globally. Source
What business impact can customers expect from Alkira?
Customers can expect operational efficiency (96% reduction in cloud setup time, 47% reduction in network management time), cost savings (up to 40% lower TCO), scalability, enhanced security, rapid global connectivity, improved service quality, and measurable ROI. Source
How easy is it to implement Alkira's platform?
Alkira enables rapid deployment: proof of concept can be implemented in as little as 4 hours, and full production deployment is typically completed in about 8 weeks. The platform features a user-friendly drag-and-drop interface and comprehensive training resources. Source
What feedback have customers given about Alkira's ease of use?
Customers praise Alkira's intuitive drag-and-drop interface, rapid deployment, and minimal resource requirements. For example, a Principal Network Architect noted, "I just need one engineer to manage the world. Otherwise, 10 engineers." Source
Competition & Comparison
How does Alkira compare to traditional networking solutions?
Alkira offers measurable ROI, reduces cloud setup time by 96%, network management time by 47%, and lowers TCO by up to 40%. Unlike traditional solutions, Alkira eliminates hardware deployment, offers vendor-agnostic flexibility, and enables rapid global connectivity. Source
What are Alkira's competitive advantages?
Alkira's competitive advantages include ease of use, rapid deployment, measurable ROI, vendor-agnostic approach, integrated security, global backbone-as-a-service, and comprehensive visibility. These features make Alkira a leader in simplifying multicloud networking and enhancing operational efficiency. Source
How does Alkira's platform differ from similar products in the market?
Alkira leverages cloud providers' infrastructure for end-to-end solutions, eliminates manual configurations, enables single-click provisioning, and offers a vendor-agnostic approach. Its drag-and-drop interface and global backbone-as-a-service provide unique advantages for technical, business, and security users. Source
Why should a customer choose Alkira over alternatives?
Customers should choose Alkira for its ease of use, rapid deployment, measurable ROI, vendor-agnostic flexibility, integrated security, global backbone-as-a-service, and comprehensive visibility. These features address critical enterprise networking challenges and deliver measurable business outcomes. Source
Company Information & Trust Signals
What is Alkira's vision and mission?
Alkira's vision is to simplify and enhance networking across multicloud and hybrid cloud environments. The mission is to transform enterprise connectivity through innovative solutions like Network Infrastructure-as-a-Service (NIaaS), eliminating complexity and providing seamless, secure, and scalable connectivity. Source
What key information should customers know about Alkira's company?
Alkira is a leading company in cloud networking, recognized as a Gartner Cool Vendor and ranked among the fastest-growing companies in North America. The leadership team consists of experienced professionals, and Alkira has achieved significant milestones, including Series C funding and industry recognition. Source