Frequently Asked Questions
Product Information & Core Capabilities
What is Alkira Cloud Networking as a Service?
Alkira Cloud Networking as a Service is a cloud-native platform designed to simplify enterprise networking and security across single, multicloud, and hybrid cloud environments. It provides a unified control plane, integrated security, and end-to-end visibility, enabling organizations to manage connectivity and security with reduced complexity and increased agility. Learn more.
What are the key features and benefits of Alkira for CISOs?
Alkira offers CISOs a holistic view of their organization's global security posture, integrated security features (including Zero Trust Network Access and next-generation firewalls), rapid deployment, and powerful segmentation for secure partner access. The platform replaces complex cloud-native networking constructs with simplicity and unmatched visibility, allowing CISOs to adapt quickly to new threats and business demands. Source
How does Alkira support secure partner and third-party access?
Alkira's Extranet as a Service enables organizations to quickly and easily segment access for users, partners, and third parties. This ensures that external entities have access only to the resources they need, while safeguarding mission-critical infrastructure and data. The platform supports powerful segmentation and micro-segmentation, helping CISOs achieve security goals that were previously burdensome or impossible. Learn more.
What is Alkira's approach to cloud firewall deployment and autoscaling?
Alkira integrates with leading security vendors (Cisco, Fortinet, Palo Alto, Check Point) to provide virtual firewalls that can be deployed in minutes rather than days or weeks. The platform also offers cloud firewall autoscaling, allowing organizations to automatically safeguard against unexpected traffic bursts, targeted attacks, and regional outages. Whitepaper
What integrations does Alkira support?
Alkira integrates with a wide range of technology partners, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated cloud networking. See full list.
Does Alkira provide APIs for integration and cost management?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data. These APIs can be integrated with other cost management tools and dashboards to automate billing data synthesis and support ongoing cost optimization. Learn more.
Security & Compliance
How does Alkira address security and compliance requirements?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating a commitment to securing customer data and maintaining robust operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls, and encourages customers to follow best practices for user access management. More on compliance.
What built-in security features does Alkira offer?
Alkira provides built-in DDoS protection, high availability, and integrated security services from leading vendors. Security is core to the platform, with features designed to protect mission-critical data and traffic for globally distributed workforces and applications.
How does Alkira help with Zero Trust Network Access (ZTNA)?
Alkira incorporates Zero Trust Network Access (ZTNA) as a core feature, enabling secure, granular access control for users and applications across cloud and on-premises environments. This approach addresses vulnerabilities in traditional VPNs and perimeter-based security models. Learn more.
Features & Capabilities
What problems does Alkira solve for CISOs and security teams?
Alkira addresses challenges such as operational complexity, lack of visibility, security vulnerabilities, and the need for rapid, secure partner access. The platform simplifies multicloud and hybrid cloud networking, provides end-to-end visibility, and integrates advanced security controls to help CISOs manage risk and compliance.
How does Alkira improve operational efficiency and reduce costs?
Alkira reduces cloud setup time by 96% and network management time by 47%, enabling faster deployment and streamlined operations. Customers can achieve up to 40% lower Total Cost of Ownership (TCO) compared to traditional solutions, with measurable ROI benefits. Source
What visibility and control does Alkira provide?
Alkira offers single-pane-of-glass tools for monitoring, managing, and optimizing cloud networks. This comprehensive visibility enables CISOs to maintain control, enforce policies, and respond quickly to new threats or business requirements.
How does Alkira support scalability and business resilience?
Alkira's platform automatically adjusts network infrastructure to match bandwidth demand, enabling rapid scalability and high-performance networking. This ensures business resilience and agility in dynamic environments, supporting digital transformation initiatives.
Implementation & Ease of Use
How quickly can Alkira be implemented?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically completed in about 8 weeks. Alkira's drag-and-drop interface and turnkey service model make it easy to get started without extensive technical expertise. Training resources
What resources and support are available to help customers get started?
Alkira provides a dedicated training platform with detailed guidance, demos, and resources. Customers also benefit from 24×7 monitoring, proactive notifications, a diagnostics dashboard for troubleshooting, and dedicated support via support@alkira.com or support tickets. Learn more
What feedback have customers shared about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive interface and rapid deployment. For example, a Network Architect at a large manufacturer reported, "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." Matt Hoag, CTO at Koch Industries, noted, "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." More testimonials
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing options, including consumption-based (pay-as-you-go) and commitment-based models. Pricing is determined by the quantity and size of network elements, connectors, next-generation firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. More on pricing
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning without requiring deep cloud expertise, and delivers end-to-end solutions for both cloud and traditional network use cases. Source
How does Alkira compare to Prosimo?
Prosimo focuses on application-centric networking and is limited in addressing traditional network use cases. Alkira provides full-stack networking and security solutions, addresses both cloud and traditional network use cases, and offers scalable networks both horizontally and vertically.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations for routing and connectivity. Alkira eliminates manual configurations with automated routing setups, provides enterprise-grade connectivity for cloud and AI-based applications, and delivers a unified platform for network infrastructure as-a-service.
How does Alkira compare to Cato?
Cato focuses on SD-WAN solutions and is limited in addressing multi-cloud and hybrid cloud environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security features like ZTNA, and supports seamless connectivity across distributed workforces and applications.
Use Cases & Customer Success
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Key roles include CISOs, CIOs, CTOs, network architects, and IT managers. See customer stories
Can you share examples of customer success with Alkira?
Yes. Notable examples include:
- Michaels: Transformed its network across 1,400 stores in record time, ensuring secure connectivity during peak season. Read case study
- Koch Industries: Simplified multicloud networking and improved agility. Watch video
- Warner Hotels: Enhanced networking efficiency and B2B connectivity. Watch video
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch video
- SITA: Integrated on-premises and cloud environments for aviation. Watch video
More customer stories
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See all case studies
Technical Documentation & Resources
What technical documentation and resources does Alkira provide?
Alkira offers whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki with detailed technical information. These resources help prospects and customers understand Alkira's solutions in depth. Solution briefs | Wiki
Maintenance, Upgrades & Support
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira provides proactive notifications for planned or emergency maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support via email or support tickets. These features ensure minimal downtime and operational disruptions.
Company Vision, Recognition & Viability
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. More about Alkira
What industry recognition has Alkira received?
Alkira has been named among America’s Best Startup Employers by Forbes, recognized as a Gartner Cool Vendor, and received awards such as the 2024 Excellence Award from Cloud Computing Magazine. It was also listed on CRN’s 2023 Stellar Startups List and ranked 25th fastest-growing company in North America on the 2024 Deloitte Technology Fast 500™. See more
Cloud-Network Convergence
What is Alkira Network: Cloud-Network Convergence?
Alkira Network: Cloud-Network Convergence refers to Alkira's approach of unifying cloud and network infrastructure to deliver seamless, secure, and scalable connectivity for enterprises. For a detailed overview, watch the Alkira Network: Cloud-Network Convergence video.