What is Alkira Cloud Exchange Services and how does it enable partner connectivity?
Alkira Cloud Exchange Services (ACES) is a global, unified multi-cloud network delivered as-a-service. It enables seamless, secure, and scalable connectivity for business partners and third-party entities by providing network segmentation, secure communication, shared resource access, and support for overlapping IP addresses. Enterprises can connect with partner IT services and applications hosted in the cloud, ensuring isolation, traffic inspection, and resource sharing through features like segmentation, NAT, and seamless firewall integration. Learn more
How does Alkira handle overlapping IP addresses between partners?
Alkira's policy-driven NAT and segmentation allow partners with duplicate IP ranges to connect without conflict. Each partner is isolated in its own segment, and NAT policies ensure correct routing and security. This approach enables seamless connectivity even when multiple partners use the same private IP ranges. Read more
How does Alkira ensure network segmentation and isolation for partners?
Alkira uses policy-driven segmentation and microsegmentation to ensure each partner only accesses authorized resources, with no lateral visibility into other partner networks or core enterprise resources. Each partner is assigned a unique segment, enforcing isolation and least-privilege access. More details
Can I inspect and control all partner traffic with Alkira?
Yes. Alkira integrates with leading firewall vendors (Fortinet, Palo Alto Networks, Cisco, Check Point) for inline traffic inspection and policy enforcement at every segment boundary. This ensures all partner traffic is inspected and controlled according to enterprise security policies. Learn more
How does resource sharing work between partner and enterprise networks with Alkira?
Alkira's Resource Sharing feature allows enterprises to expose only specific apps or subnets to partners, with all traffic inspected by inline firewalls. Resource sharing is managed via granular prefix and subnet controls, enabling secure and auditable access to shared services such as Active Directory or authentication systems. Read more
What integrations are available with Alkira Cloud Exchange Services?
Alkira supports integrations with technology providers including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated network connectivity and management. See all technology partners
Does Alkira provide APIs for automation and cost management?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data. These APIs can be integrated with other cost management tools and dashboards, supporting automated synthesis of billing data from various sources. Learn more
Where can I find technical documentation for Alkira Cloud Exchange Services?
Technical documentation is available through Alkira's solution briefs, whitepapers, and wiki. Key resources include the Solution Brief, CTO Whitepaper, and System Description. Additional technical insights can be found on Alkira's Wiki.
Pricing & Plans
What is Alkira's pricing model and how is it determined?
Alkira offers flexible pricing models, including consumption-based (pay-as-you-go) and commitment-based options. Pricing is determined by the quantity and size of network elements (such as Alkira Cloud Exchange Points), cloud and on-premises connectors, next-generation firewalls, and data egress. Fixed hourly rates are available for specific connector types and bandwidth. Customers can view live pricing details from the portal or via APIs. See Alkira's Pricing Page
Performance & Business Impact
What measurable business impact can customers expect from Alkira Cloud Exchange Services?
Alkira delivers significant business impact, including up to 96% reduction in cloud setup time, 47% reduction in network management time, and 70% faster mean-time-to-resolution for complex issues. Customers also benefit from up to 40% lower Total Cost of Ownership (TCO) compared to traditional solutions, enhanced security, rapid scalability, and improved operational efficiency. See metrics
How quickly can I onboard a new partner using Alkira?
Customers have reported onboarding new partners in hours instead of weeks, thanks to Alkira's drag-and-drop interface and automated provisioning. For example, a financial services customer was able to connect multiple partners to their cloud environment in hours, with full segmentation and security controls. See case study
What feedback have customers provided about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive drag-and-drop interface and rapid deployment capabilities. Testimonials include: "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." – Network Architect, Large Manufacturer. "Design-to-POC-setup in about 4 hours." – Sr. Director, Network Architect, Financial Company. See more testimonials
Security & Compliance
Is Alkira Cloud Exchange Services secure and compliant?
Yes. Alkira is SOC 2 and PCI-DSS compliant, demonstrating robust operational controls and secure customer data handling. Integrated security features include Zero Trust Network Access (ZTNA) and next-generation firewalls. Customers are encouraged to follow best practices for user access management. See Alkira's Compliance Page
What security features are integrated into Alkira Cloud Exchange Services?
Alkira incorporates advanced security measures such as Zero Trust Network Access (ZTNA), next-generation firewalls, segmentation, and inline traffic inspection. These features ensure secure connectivity for distributed workforces and applications, addressing vulnerabilities in traditional VPNs and perimeter-based security models.
Technical Requirements & Implementation
What are the technical requirements for connecting partners using Alkira Cloud Exchange Services?
Partners can connect to Alkira Cloud Exchange Points via IPsec or SD-WAN tunnels. Each partner is assigned a unique segment for isolation and policy enforcement. Shared resources are exposed only as needed, with inline firewall inspection and support for overlapping IPs via NAT and policy controls. All connectivity is managed through a unified graphical interface.
How easy is it to get started with Alkira Cloud Exchange Services?
Getting started is straightforward. Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira provides a dedicated training platform, 24×7 monitoring, and dedicated support to ensure smooth onboarding and operations. Alkira Training Platform
What customer service and support are available after purchasing Alkira?
Alkira offers proactive notifications for maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support via email or support tickets. These resources ensure comprehensive support for maintenance, upgrades, and troubleshooting. Contact support
Use Cases & Industries
Who can benefit from Alkira Cloud Exchange Services?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, retail, healthcare, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Target roles include Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps, VP, CTO, CIO, and CISO.
What are some real-world case studies of Alkira Cloud Exchange Services?
Notable case studies include Michaels transforming its network across 1,400 stores, Koch Industries simplifying multicloud networking, Warner Hotels enhancing guest experiences, Chart Industries expanding globally, and SITA integrating on-premises and cloud environments for aviation. See more customer stories
What pain points does Alkira Cloud Exchange Services solve for enterprises?
Alkira addresses pain points such as securing distributed workforce and applications, complexity in multicloud and hybrid cloud networking, lack of comprehensive visibility and governance, and high-performance networking. Solutions include integrated security, global backbone-as-a-service, single-pane-of-glass management, and automated infrastructure scaling.
Competition & Comparison
How does Alkira Cloud Exchange Services compare to legacy or CSP-native solutions?
Alkira offers a true abstraction layer, integrated security, and rapid deployment, eliminating manual configuration and reducing operational overhead compared to legacy or CSP-native approaches. Customers benefit from automated provisioning, measurable ROI, and vendor-agnostic flexibility. Learn more
How does Alkira compare to competitors like Aviatrix, Prosimo, Nefeli, and Cato?
Alkira differentiates itself by providing a true abstraction layer leveraging cloud providers' infrastructure, single-click provisioning, integrated security, and full-stack networking. Unlike Aviatrix (which focuses on orchestration overlays), Prosimo (application-centric networking), Nefeli (agent-based solutions), and Cato (SD-WAN focus), Alkira delivers end-to-end solutions for both cloud and traditional network use cases, with rapid scalability and comprehensive visibility. See detailed comparison
Training & Adoption
What training and technical support are available to help customers adopt Alkira Cloud Exchange Services?
Alkira provides a dedicated training platform with detailed guidance, demos, and resources. Customers also benefit from 24×7 monitoring, dedicated support, and tools like the diagnostics dashboard for live troubleshooting. These resources ensure efficient onboarding and adoption without requiring extensive technical expertise. Learn more
Partner Connectivity using Alkira Cloud Exchange Services
Summarize with AI
Enterprises usually have multiple partners for different services and applications. Traditionally, enterprises connected to their partner IT services at their on-prem Data Centers. As the partners migrate their Data Centers to their cloud, the cloud-based solution will be required to connect to the partner IT services and applications. The following things are essential for any enterprise to integrate its network with any partner/third-party network:
The Enterprise network is segregated from the Partner’s network
Partners do not see other Partner information
Enterprises can share shared services with all their partners
Only expose apps and sub-modules of apps that require partner access to the partner network
Secure the enterprise to partner communication by inserting a FW for traffic inspection
Many enterprises have used their Data Centers to build partner connectivity using IPsec connections. Since a lot of these applications are hosted in the cloud, it is required to have a cloud-based connectivity solution to build these connections.
Segmentation & Microsegmentation
Enterprise customers have multiple partners who connect to access the same resources and applications. It is a requirement to maintain the isolation of these networks so that they cannot access non-required resources.
An example could be where applications need to have an ability to communicate with multiple billing partners. In this case since the same resource needs to be able to talk to multiple partners only that communication needs to be allowed and segmentation would be required to make sure partners are not able to communicate with each other.
Shared Services
Enterprise partners have requirements to access certain shared resources, including Active Directory, Authentication, etc., and the enterprise would want this traffic to be inspected through Firewalls.
Overlapping IP addresses
Enterprise customers have partnerships with several entities for business reasons. This could create a challenge of overlapping IP addresses when many entities/partners use the same IP addresses across their network and look to access shared resources or applications.
Alkira Cloud Exchange Services for Partners
Alkira Cloud Exchange Services is the first global unified multi-cloud network delivered as-a-service. Alkira seamlessly solves connectivity for partners or any third-party entity.Figure 2: Alkira Cloud Exchange Services for Partners
IPsec connections from third-party clients can be built into the Alkira Cloud Exchange Points. Alkira’s solution also allows inspecting and steering traffic between on-premises to cloud or multi-cloud environments.
Figure 3: Resource Sharing based on subnets between partner segment and VPC segment
In the above diagram, Partner 1 and Partner 2 have the same IP address to access the shared resource; hence, NAT is required to ensure communication between the shared resources and the partners. The shared VPC is placed in a separate segment in Segment 4, and the workloads can be shared with other segments using resource sharing.
In the above diagram partner segment has multiple partners connecting and want to be able to access shared resources in the segment 4.
Also, since all partner networks are isolated using segmentation, they can access resources or required workloads. Segment 5 has resources in VPC, and with resource sharing, there is flexibility to share prefixes with other segments.
Alkira Solution Benefits
Segmentation
Alkira can provide isolation of workloads and communication to and from partners. Traffic across segments can be inspected as well. Since a segment represents a unique routing and policy space, maintaining isolation becomes seamless for customers.
Alkira provides seamless integration with vendors like Fortinet, Check Point, Palo Alto and Cisco for traffic inspection for any type of traffic flow. Enterprises get a significant advantage as they don’t have to bring up firewalls depending on traffic flow. Also, functionality like autoscaling comes as part of the solution, which helps to scale up or down depending on the requirements.
The Alkira CXPs or cloud exchange points form a networking fabric in the cloud that you can connect to on-premise sites like SD-WAN or standard IPsec sites and connect your cloud networks using native constructs. Once these on-prem sites and cloud networks like VPC or VNets are connected to the Alkira CXPs – where overlapping IP spaces are allowed, Alkira’s policies can be applied network-wide to them, and part of the policy is NAT.
Using the Alkira solution, customers can use the Resource Sharing feature to handle the shared services use case. Resource sharing allows them to choose specific resources by identifying the network prefixes to be shared across two segments and enabling additional capability to allow an inline firewall to inspect the traffic for Resource sharing.
For more details, please check out our blog on resource sharing.
Conclusion
Alkira Cloud Exchange Services infrastructure seamlessly provides enterprises with access to partners for different applications.
Reach out and schedule a demo today to learn more about how Alkira can help simplify Cloud Exchange Services for your organization. You can also try our Cloud Insights tool for free, giving instant inventory and insights into your cloud networking resources.
Ahmed Abeer is a Sr. Product Manager at Alkira, where he is responsible for building a best-in-class Multi-Cloud Networking and Security Product. He has been in Product Management for more than ten years in different big and small organizations. He has worked with large enterprise and service provider customers to enable LTE/5G MPLS network infrastructure, automate Layer 3 Data Center, enable Next-Gen Multi-Cloud architecture, and define customers' Multi-Cloud strategies. Ahmed's technical expertise in Cloud Computing and Layer 2/Layer 3 network technologies. Ahmed is a public speaker at various conferences & forums and holds a Master's Degree in Computer Engineering.
DK
About the author
Deepesh Kumar
Deepesh Kumar is a Solutions Architect and product specialist in the computer networking industry with over 8 years of experience. He currently works as part of the post sales team at Alkira and focuses on working with customers to design and deploy the Alkira solution. Prior to working here, he worked at Viptela which was acquired by Cisco Systems. He holds a masters degree from San Jose State University.
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