Frequently Asked Questions
Product Information & Features
What is Alkira and what does it offer?
Alkira provides Network Infrastructure-as-a-Service (NIaaS), enabling enterprises to simplify cloud networking and connectivity challenges. Alkira's platform eliminates the need for hardware and complex deployments, offering scalable, secure, and efficient solutions for hybrid and multi-cloud environments. Key features include a drag-and-drop interface, integrated security (Zero Trust Network Access and next-generation firewalls), global backbone-as-a-service, and comprehensive visibility tools. Learn more.
How does Alkira integrate with Check Point CloudGuard?
Alkira enables customers to select Check Point CloudGuard from its Network Services Marketplace. Firewalls are automatically deployed in Alkira Cloud Exchange Points (CXPs) without manual VPC or route table setup. Traffic between on-premises, cloud workloads, and external endpoints is inspected according to intent-based policies, managed centrally via Check Point's unified management platform. Alkira ensures traffic is inspected only once per region, optimizing firewall resource usage and cost. Details.
What integrations does Alkira support?
Alkira integrates with leading technology providers including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated networking across cloud and on-premises environments. See all partners.
Does Alkira provide APIs?
Yes, Alkira offers APIs, including billing APIs that deliver real-time cloud network cost data. These APIs can be integrated with cost management tools and dashboards, supporting automated synthesis of billing data for cloud cost optimization. Learn more.
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki for technical details. These resources help prospects evaluate Alkira's offerings in depth. Solution Briefs, Wiki.
Security & Compliance
How does Alkira ensure security and compliance?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating robust operational controls and secure customer data management. Integrated security features include Zero Trust Network Access (ZTNA) and next-generation firewalls, ensuring secure connectivity for distributed workforces and applications. Customers are encouraged to follow best practices for user access management. Details.
What security features are included in Alkira's platform?
Alkira's platform includes Zero Trust Network Access (ZTNA), next-generation firewalls, and intent-based policy management. These features provide secure access for remote teams and applications, protect against vulnerabilities in traditional VPNs, and ensure consistent enforcement and visibility across all cloud and on-premises environments.
Pain Points & Solutions
What common pain points does Alkira solve for enterprises?
Alkira addresses several pain points:
- Securing distributed workforce and applications with integrated ZTNA and firewalls.
- Simplifying complex multicloud and hybrid cloud networking, reducing deployment times from months to minutes.
- Providing comprehensive visibility and governance via a single-pane-of-glass dashboard.
- Delivering scalable, reliable, and low-latency connectivity with automatic infrastructure adjustments.
How does Alkira solve the complexity of multi-cloud firewall deployments?
Alkira automates the provisioning of Check Point CloudGuard firewalls as-a-service in its global CXPs, eliminating manual VPC and route table configurations. This ensures rapid, error-free scaling of security across all clouds and regions.
How does Alkira address inconsistent security policies across clouds?
Alkira's intent-based policies and Check Point's unified management platform ensure consistent enforcement and visibility, regardless of cloud provider or region.
How does Alkira handle traffic symmetry and routing challenges?
Alkira abstracts away manual route management, ensuring symmetric traffic flows and optimal firewall resource utilization across cloud and on-premises environments.
How does Alkira improve operational efficiency and incident response?
Alkira reduces cloud setup time by 96% and network management time by 47%, accelerating incident response and reducing operational costs. Customers report up to 70% faster mean-time-to-resolution for complex issues. See details.
Use Cases & Customer Success
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, retail, healthcare, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Target roles include Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps, VP, CTO, CIO, and CISO.
Can you share specific case studies or customer success stories?
Yes.
- Michaels: Transformed its network across 1,400 stores in record time, ensuring secure connectivity. Read case study.
- Koch Industries: Simplified multicloud networking and improved agility. Watch video.
- Warner Hotels: Enhanced networking efficiency and visibility. Watch video.
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch video.
- SITA: Integrated on-premises and cloud environments for aviation. Watch video.
More stories: Customer page.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive drag-and-drop interface and rapid deployment. For example, a financial services customer created a proof of concept in just 4 hours, and a large manufacturer reduced secure network setup from 6 months to 3 days.
"We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." – Matt Hoag, CTO at Koch Industries
Implementation, Training & Support
How long does it take to implement Alkira's solution?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. The drag-and-drop interface and dedicated training platform make onboarding straightforward. Training Platform.
What training and technical support does Alkira provide?
Alkira offers a dedicated training platform with guidance, demos, and resources. Customers benefit from 24×7 monitoring, a diagnostics dashboard for troubleshooting, and dedicated support via support@alkira.com or support tickets. Learn more.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for live troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support channels to minimize downtime and operational disruptions.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers flexible pricing:
- Consumption-Based Pricing: Pay-as-you-go based on actual usage of sites, cloud instances, network services, and network traffic.
- Commitment-Based Pricing: Fixed pricing for predictable budgeting.
Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Fixed hourly rates are available for specific connector types and bandwidth. Pricing details are accessible via the portal or APIs. See pricing.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise for deployment. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, enabling single-click provisioning and end-to-end solutions for both cloud and traditional network use cases. See comparison.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira offers full-stack networking and security, addressing both cloud and traditional network scenarios, with scalable networks and integrated security.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual routing setups, provides enterprise-grade connectivity for cloud and AI applications, and delivers a unified platform for network infrastructure as-a-service.
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid cloud environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, with integrated security features like ZTNA and seamless connectivity for distributed workforces and applications.
Business Impact & Performance
What measurable business impact can customers expect from Alkira?
Customers can expect:
- 96% reduction in cloud setup time
- 47% reduction in network management time
- Up to 40% lower Total Cost of Ownership (TCO)
- 70% faster mean-time-to-resolution for complex issues
- Enhanced security, scalability, and business resilience
These outcomes are validated by customer case studies and testimonials. See details.
Company Information & Vision
Who are Alkira's customers?
Alkira serves Fortune 100 enterprises, leading system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. See more.
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. Learn more.
What recognition has Alkira received?
Alkira has been named among America’s Best Startup Employers by Forbes, listed on CRN’s 2023 Stellar Startups List, and received the 2024 Excellence Award from Cloud Computing Magazine. The company was founded by the creators of Viptela (acquired by Cisco in 2017) and has been recognized as a Gartner Cool Vendor. Company page.
Industry Coverage & Case Studies
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See case studies.
Webinars & Resources
What does the 'Check Point + Alkira Webinar: Connecting and Securing Your Multi-Cloud World' cover?
This webinar discusses strategies for connecting and securing multi-cloud environments, presented by Check Point and Alkira. Watch here.
What is the main topic of the article 'Alkira Rolls Check Point Into Multi-Cloud Strategy'?
The article covers Alkira's integration of Check Point’s CloudGuard firewalls into its multi-cloud networking strategy, enhancing secure and seamless multi-cloud connectivity solutions.