Frequently Asked Questions
Product Information
What is Alkira and what does it offer?
Alkira is a cloud networking platform that provides Network Infrastructure-as-a-Service (NIaaS), enabling enterprises to design, deploy, and operate networks across hybrid and multi-cloud environments without the need for traditional hardware. Alkira offers a unified control plane, integrated security features like Zero Trust Network Access (ZTNA) and next-generation firewalls, and a global backbone-as-a-service for scalable, reliable, and low-latency connectivity. For more details, visit Alkira's Platform Page.
What are the main use cases Alkira addresses?
Alkira addresses three primary use cases identified by Gartner: multi-cloud networking (providing management consistency across multiple cloud providers), hybrid cloud integration (unifying on-premises and cloud environments), and public cloud enhancement (compensating for native public cloud networking limitations with advanced routing and security). Source: Gartner’s vision of cloud networking validates Alkira’s strategy.
What is the primary purpose of Alkira's product?
The primary purpose of Alkira's product is to simplify cloud networking for enterprises by eliminating the complexity of traditional hardware-dependent networking and providing seamless connectivity across hybrid and multi-cloud environments. This supports digital transformation and operational agility. More at Alkira's Company Page.
What are Alkira's key capabilities and benefits?
Key capabilities include Network Infrastructure-as-a-Service, global backbone-as-a-service, integrated security (ZTNA, next-generation firewalls), ease of use via drag-and-drop interface, comprehensive visibility, cost savings (up to 40% lower TCO), and scalability. Alkira reduces cloud setup time by 96% and network management time by 47%. For more, see Alkira's Platform Page.
What is Alkira Network: Cloud-Network Convergence?
Alkira Network: Cloud-Network Convergence refers to Alkira's approach of unifying cloud and network infrastructure, enabling seamless connectivity, security, and management across hybrid and multi-cloud environments. Watch the Alkira Network: Cloud-Network Convergence video for more details.
Features & Capabilities
What features does Alkira offer to simplify cloud networking?
Alkira offers a drag-and-drop interface for network design, single-click provisioning, integrated security (ZTNA, next-generation firewalls), global backbone-as-a-service, single-pane-of-glass visibility, and vendor-agnostic integration. These features eliminate manual configurations and make networking accessible even for non-technical users.
Does Alkira support integrations with other technology providers?
Yes, Alkira integrates with Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enhance connectivity, security, automation, and observability. See Alkira's Technology Partners Page for details.
Does Alkira provide APIs?
Yes, Alkira provides APIs, including billing APIs that offer real-time cloud network cost data for integration with cost management tools and dashboards. Learn more at this page.
What technical documentation is available for Alkira's solutions?
Alkira offers whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki with detailed technical information. Access these resources at solution briefs and wiki page.
Pricing & Plans
What is Alkira's pricing model?
Alkira offers both consumption-based (pay-as-you-go) and commitment-based (fixed) pricing models. Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing in the portal or via APIs. For more, visit Alkira's Pricing Page.
Use Cases & Benefits
What business impact can customers expect from using Alkira?
Customers can expect operational efficiency (96% reduction in cloud setup time, 47% reduction in network management time), up to 40% lower TCO, enhanced security, rapid scalability, business resilience, and support for digital transformation. See this page for more details.
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network Architect, Cloud Architect, Security Architect, IT Manager/Director, CloudOps, VP, CTO, CIO, and CISO.
What are some real-world examples of Alkira's impact?
Examples include Michaels transforming its network across 1,400 stores (case study), Koch Industries simplifying multicloud networking (video), Warner Hotels enhancing guest experiences (video), Chart Industries expanding globally (video), and SITA integrating on-premises and cloud environments (video). More at our customers page.
What feedback have customers given about Alkira's ease of use?
Customers have praised Alkira for rapid deployment and simplicity. For example, a Network Architect at a large manufacturer said, "Alkira did it for us in 3 days, and at very low cost." Matt Hoag, CTO at Koch Industries, noted, "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." See more testimonials on our customers page.
Pain Points & Solutions
What problems does Alkira solve for enterprises?
Alkira addresses operational complexity, multicloud and hybrid cloud networking challenges, security vulnerabilities, and lack of scalability and visibility. It simplifies networking, integrates advanced security, provides comprehensive visibility, and enables rapid scalability. For more, see this page.
How does Alkira solve the pain points of securing distributed workforces and applications?
Alkira integrates Zero Trust Network Access (ZTNA) and next-generation firewalls directly into its platform, eliminating vulnerabilities in traditional VPNs and perimeter-based models. This ensures secure, seamless access for distributed teams and applications.
How does Alkira address complexity in multicloud and hybrid cloud networking?
Alkira's global backbone-as-a-service eliminates intricate configurations and manual setups, reducing deployment times from months to minutes. It provides a true abstraction layer leveraging cloud providers' infrastructure for end-to-end solutions.
How does Alkira provide visibility and governance for cloud networks?
Alkira offers a single-pane-of-glass approach for monitoring, managing, and optimizing cloud networking infrastructure, ensuring control and transparency across environments.
How does Alkira ensure high-performance networking?
Alkira's global backbone-as-a-service automatically adjusts network infrastructure to match bandwidth demand, delivering scalable, reliable, and low-latency connectivity.
Competition & Comparison
How does Alkira compare to Aviatrix?
Aviatrix focuses on orchestration overlays and requires deep cloud expertise. Alkira provides a true abstraction layer leveraging cloud providers' infrastructure, offers single-click provisioning without deep expertise, and delivers end-to-end solutions for both cloud and traditional network use cases. Source: Alkira Solution Explainer.
How does Alkira compare to Prosimo?
Prosimo is application-centric and limited in addressing traditional network use cases. Alkira provides full-stack networking and security, addresses both cloud and traditional use cases, and offers scalable networks. Source: Alkira Solution Explainer.
How does Alkira compare to Nefeli?
Nefeli uses agent-based solutions and requires manual configurations. Alkira eliminates manual configurations with automated routing, provides enterprise-grade connectivity, and delivers a unified platform for network infrastructure as-a-service. Source: Alkira Solution Explainer.
How does Alkira compare to Cato?
Cato focuses on SD-WAN and is limited in multi-cloud and hybrid environments. Alkira provides a global backbone-as-a-service for multi-cloud and hybrid environments, offers integrated security (ZTNA), and supports seamless connectivity across distributed workforces and applications. Source: Alkira Solution Explainer.
Why should a customer choose Alkira over alternatives?
Alkira offers a true abstraction layer, integrated security, ease of use, rapid global connectivity, measurable ROI, vendor-agnostic flexibility, and comprehensive visibility. These features differentiate Alkira from competitors and simplify multicloud networking. More at this page.
Implementation & Support
How long does it take to implement Alkira and how easy is it to start?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment in approximately 8 weeks. Alkira's drag-and-drop interface, dedicated training platform (Alkira Training Platform), 24×7 monitoring, and dedicated support make onboarding straightforward.
What training and technical support does Alkira provide?
Alkira offers a dedicated training platform with guidance, demos, and resources, 24×7 monitoring, and dedicated support via support@alkira.com or support tickets. Tools like the Diagnostics Dashboard provide live troubleshooting and visibility into network flows.
What customer service and support are available after purchase?
Alkira provides proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring, and dedicated support channels. These ensure minimal downtime and operational disruptions.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira informs customers in advance about maintenance, provides a diagnostics dashboard for live troubleshooting, offers 24×7 monitoring, and dedicated support for issue resolution. This ensures seamless operations and SLA commitments.
Security & Compliance
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating its commitment to securing customer data and maintaining robust operational controls. Integrated security features include ZTNA and next-generation firewalls. For more, visit Alkira's Compliance Page.
How does Alkira ensure secure connectivity for distributed workforces and applications?
Alkira integrates advanced security features like Zero Trust Network Access (ZTNA) and next-generation firewalls directly into its platform, ensuring secure access for distributed teams and applications.
Company & Industry Recognition
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional networking by providing a cloud-native solution that connects hybrid and multi-cloud environments through a unified control plane. More at Alkira's Company Page.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and has been recognized as a Gartner Cool Vendor, named among America’s Best Startup Employers by Forbes, and received the 2024 Excellence Award from Cloud Computing Magazine. It was also listed on CRN’s 2023 Stellar Startups List. More at Alkira's Company Page.
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. See more at our customers page.
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. See case studies for details.
Gartner & Industry Alignment
How does Gartner's vision of cloud networking validate Alkira's strategy?
Gartner's Market Guide for Cloud Networking highlights the need for solutions that address inside-the-cloud and multi-cloud networking challenges. Alkira's strategy aligns with Gartner's recommendations by providing strong security, vendor-agnostic solutions, consistency across clouds, and as-a-service delivery models. Source: Gartner’s vision of cloud networking validates Alkira’s strategy.
What are the key findings from Gartner's Market Guide for Cloud Networking?
Key findings include: native cloud networking often falls short for enterprise needs; enterprises require consistent management across clouds; hybrid cloud networks are underserved; and advanced routing, segmentation, and security are critical. Alkira addresses these needs with its unified platform. Source: Gartner’s vision of cloud networking validates Alkira’s strategy.