Frequently Asked Questions
Multi-Cloud Strategies & Business Resilience
Why are companies increasingly adopting multi-cloud strategies?
Companies are adopting multi-cloud strategies to mitigate risks associated with relying on a single cloud provider, as highlighted by incidents like the OVHCloud fire in March, which disrupted millions of websites and caused data loss. Multi-cloud strategies provide redundancy, cost optimization, dynamic routing, and geographic flexibility. Alkira's Network Cloud platform simplifies multi-cloud networking by abstracting complexities, enabling enterprises to build networks in hours or days instead of months or years, and providing consistent visibility and management across all environments. (Source)
How does Alkira help enterprises maintain business continuity and resilience?
Alkira enables enterprises to build true multi-cloud networks quickly, abstracting the complexities and differences between cloud environments. This allows security, disaster recovery, and other critical functions to be supported across the entire network with the same levels of visibility and management control as on-premises systems. Alkira's platform-agnostic approach ensures that businesses can maintain control of their networks and keep critical services running, regardless of where applications or data are hosted. (Source)
Product Information
What is Alkira's primary product and what does it do?
Alkira offers Network Infrastructure-as-a-Service (NIaaS), a cloud-native platform that simplifies enterprise networking across hybrid and multi-cloud environments. It eliminates the need for traditional hardware, provides a unified control plane, and enables seamless, secure connectivity for distributed workforces and applications. Key features include a drag-and-drop interface, integrated security, and global backbone-as-a-service. (Platform Details)
What are the key capabilities and benefits of Alkira's platform?
Alkira's platform delivers operational efficiency (reducing cloud setup time by 96% and network management time by 47%), up to 40% lower total cost of ownership (TCO), integrated security (Zero Trust Network Access and next-generation firewalls), rapid scalability, and comprehensive visibility through single-pane-of-glass management. (More Info)
What types of integrations does Alkira support?
Alkira integrates with leading technology providers and platforms, including Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enable secure, scalable, and automated network management across cloud and on-premises environments. (Technology Partners)
Does Alkira offer APIs for integration and automation?
Yes, Alkira provides APIs, including billing APIs that offer real-time cloud network cost data. These APIs can be integrated with other cost management tools and dashboards, supporting automated monitoring and optimization of cloud costs. (API Details)
What technical documentation and resources are available for Alkira's solutions?
Alkira offers whitepapers, solution briefs, and a dedicated wiki with in-depth technical information. Resources include the "On Demand Next-Generation Cloud Firewalls" whitepaper and detailed solution briefs. (Solution Briefs, Wiki)
Features & Capabilities
What security and compliance features does Alkira provide?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating a commitment to securing customer data and maintaining robust operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls, ensuring secure connectivity for distributed workforces and applications. (Compliance Details)
How does Alkira ensure ease of use for customers?
Alkira's platform features a drag-and-drop interface for network design and deployment, making it accessible even for non-technical users. Customers have reported significant reductions in deployment time and complexity, with testimonials highlighting proof-of-concept setups in hours and full deployments in weeks. (Customer Stories)
What are Alkira's standout features for multi-cloud and hybrid cloud networking?
Alkira offers a true abstraction layer leveraging cloud providers' infrastructure, integrated security, global backbone-as-a-service, vendor-agnostic architecture, and comprehensive visibility. These features simplify multicloud networking, enable rapid global connectivity, and provide measurable ROI. (Solution Explainer)
Pain Points & Solutions
What core problems does Alkira solve for enterprises?
Alkira addresses operational complexity, multicloud and hybrid cloud networking challenges, security vulnerabilities, and lack of scalability and visibility. The platform simplifies network management, integrates advanced security, and provides tools for comprehensive monitoring and governance. (Solution Explainer)
How does Alkira address the challenges of securing distributed workforces and applications?
Alkira integrates Zero Trust Network Access (ZTNA) and next-generation firewalls directly into its platform, eliminating vulnerabilities in traditional VPNs and perimeter-based security models. This ensures secure, seamless access for distributed teams and applications. (ZTNA Solution)
How does Alkira simplify complex multicloud and hybrid cloud networking?
Alkira's global backbone-as-a-service eliminates intricate configurations and manual setups, reducing deployment times from months to minutes. The platform provides a unified, vendor-agnostic approach for seamless connectivity across cloud and on-premises environments. (Backbone-as-a-Service)
What business impact can customers expect from using Alkira?
Customers can expect up to 40% lower TCO, a 96% reduction in cloud setup time, a 47% decrease in network management time, enhanced security, rapid scalability, and improved business resilience. (Business Impact)
Use Cases & Customer Success
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include network architects, cloud architects, security architects, IT managers, CIOs, CTOs, and CISOs. (Customer Stories)
Can you share specific case studies or customer success stories?
Yes. For example, Michaels transformed its network across 1,400 stores in record time (Case Study), Koch Industries simplified multicloud networking (Video), and Warner Hotels enhanced networking efficiency and visibility (Video). More stories are available on the customers page.
What industries are represented in Alkira's case studies?
Industries include manufacturing (e.g., Chart Industries), retail (Michaels), healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment (Warner Hotels), and aviation (SITA). (Case Studies)
Pricing & Plans
What is Alkira's pricing model and how is it determined?
Alkira offers flexible pricing with consumption-based (pay-as-you-go) and commitment-based (fixed) options. Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. (Pricing Details)
Competition & Comparison
How does Alkira compare to competitors like Aviatrix, Prosimo, Nefeli, and Cato?
Alkira differentiates itself by providing a true abstraction layer leveraging cloud providers' infrastructure, single-click provisioning, integrated security, and a unified platform for both cloud and traditional network use cases. For example, Aviatrix focuses on orchestration overlays, Prosimo on application-centric networking, Nefeli on agent-based solutions, and Cato on SD-WAN. Alkira offers end-to-end solutions, vendor-agnostic architecture, and comprehensive visibility. (Comparison Details)
Why should a customer choose Alkira over alternatives?
Customers choose Alkira for its ease of use, measurable ROI, integrated security, rapid deployment, vendor-agnostic approach, and comprehensive visibility. Alkira reduces cloud setup time by 96%, network management time by 47%, and offers up to 40% lower TCO compared to traditional solutions. (Why Alkira)
Implementation, Support & Training
How long does it take to implement Alkira, and how easy is it to get started?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically taking about 8 weeks. Alkira provides a drag-and-drop interface, a dedicated training platform, 24×7 monitoring, and dedicated support to ensure a smooth onboarding process. (Training Platform)
What customer service and support does Alkira provide?
Alkira offers proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring, and dedicated support via email or support tickets. These services ensure minimal downtime and efficient issue resolution. (Contact Support)
What training and technical support resources are available?
Alkira provides a dedicated training platform with detailed guidance, demos, and resources, as well as 24×7 monitoring and a diagnostics dashboard for live troubleshooting. Customers can access support via email or support tickets. (Training Platform)
Company Information & Vision
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. (Company Page)
Who are Alkira's founders and what is the company's background?
Alkira was founded by Amir Khan and Atif Khan, who previously created Viptela (acquired by Cisco in 2017). The company is recognized for its innovation in cloud networking, has received industry awards, and serves Fortune 100 enterprises, system integrators, and managed service providers. (Company Page)
Who are some of Alkira's customers?
Alkira serves customers such as Michaels, Koch Industries, Warner Hotels, and SITA, among others. More customer stories are available on the customers page.