Frequently Asked Questions
Product Information
What is Alkira and what does it offer?
Alkira provides a unified, secure, and scalable cloud networking platform that abstracts the complexity of connecting AWS, Azure, GCP, and OCI environments. It delivers Network Infrastructure-as-a-Service (NIaaS), Global Backbone-as-a-Service, integrated security (including Zero Trust Network Access and next-generation firewalls), and a drag-and-drop interface for rapid network design and deployment. Alkira eliminates the need for hardware and complex manual configurations, enabling enterprises to connect and manage multicloud and hybrid environments efficiently. Learn more about Alkira's platform.
How does Alkira simplify multicloud networking?
Alkira abstracts the differences between AWS, Azure, GCP, and OCI by providing a single interface for designing, deploying, and managing cloud networks. This eliminates the need for deep expertise in each cloud's native networking constructs and reduces operational complexity. Alkira's global backbone-as-a-service instantly connects VPCs/VNets across regions and clouds without manual peering, and its drag-and-drop interface enables rapid deployment. See the Alkira Solution Explainer.
What are the key capabilities and benefits of Alkira's product?
Key capabilities include Network Infrastructure-as-a-Service, Global Backbone-as-a-Service, integrated security (ZTNA, next-gen firewalls), ease of use with a drag-and-drop interface, comprehensive single-pane-of-glass visibility, cost savings (up to 40% lower TCO), and scalability that automatically adjusts to bandwidth demand. These features help enterprises reduce setup and management time, improve security, and achieve rapid digital transformation. More details here.
What is the primary purpose of Alkira's product?
Alkira's primary purpose is to simplify cloud networking for enterprises by providing Network Infrastructure-as-a-Service (NIaaS). This eliminates traditional hardware dependencies and offers a unified control plane for seamless connectivity across hybrid and multi-cloud environments, reducing complexity, enhancing security, improving scalability, and providing comprehensive visibility. Learn more.
What cloud providers does Alkira support?
Alkira supports AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI), enabling seamless multicloud connectivity. Watch the Multi-Cloud Made Easy: Connect to AWS, Azure, GCP, & OCI! video.
What is the main topic of Alkira's blog 'Cloud Networking Across AWS, Azure and GCP'?
The blog explores the challenges and solutions for enterprises transitioning to multi-cloud environments, covering cloud networking basics, virtual constructs (VPCs, VNets), interconnection methods, limitations of traditional peering, and alternative architectures like transit connectivity for scalable, operationally efficient multicloud networking. Read the blog.
Features & Capabilities
What features does Alkira offer for multicloud and hybrid cloud networking?
Alkira offers a unified abstraction layer, global backbone-as-a-service, integrated security (ZTNA, next-gen firewalls), drag-and-drop simplicity, comprehensive visibility, and flexible on-premises connectivity (supporting both public and private connections such as IPSec/BGP, Direct Connect, ExpressRoute, and Dedicated Interconnect). These features enable rapid, secure, and scalable networking across multiple clouds and on-premises environments.
Does Alkira support integrations with other technology providers?
Yes, Alkira integrates with Cisco SD-WAN, Palo Alto Networks, Fortinet NGFW, F5, Splunk, ServiceNow, Infoblox, Aruba SD-WAN, Terraform, and Itential Automation Platform. These integrations enhance connectivity, security, automation, and observability. See all technology partners.
Does Alkira provide APIs?
Yes, Alkira offers APIs, including billing APIs that provide real-time cloud network cost data for integration with cost management tools and dashboards. These APIs support automated synthesis of billing data from various sources. Learn more.
What technical documentation is available for Alkira's solutions?
Alkira provides whitepapers (e.g., On Demand Next-Generation Cloud Firewalls), solution briefs, and a dedicated wiki with detailed technical information. Solution briefs | Wiki | Whitepaper.
Pricing & Plans
What is Alkira's pricing model and how is it determined?
Alkira offers flexible pricing models, including consumption-based (pay-as-you-go) and commitment-based options. Pricing is determined by the quantity and size of network elements (e.g., Alkira Cloud Exchange Points), connectors, next-generation firewalls, and data egress. Fixed hourly rates are available for specific connector types and bandwidth. Customers can view pricing details live from the portal or via APIs. See Alkira's Pricing Page.
Use Cases & Benefits
Who can benefit from Alkira's solutions?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, telecommunications, financial services, biotechnology, software technology, retail, media & entertainment, and aviation. Target roles include Network Architects, Cloud Architects, Security Architects, IT Managers/Directors, CloudOps, CIOs, CTOs, CISOs, and VPs. See customer stories.
What business impact can customers expect from using Alkira?
Customers can expect a 96% reduction in cloud setup time, 47% reduction in network management time, up to 40% lower total cost of ownership (TCO), enhanced security, rapid scalability, and improved business resilience. Alkira supports digital transformation by optimizing workloads and providing end-to-end visibility and control. More details here.
What are some real-world use cases and case studies for Alkira?
Examples include:
- Michaels: Transformed its network across 1,400 stores in record time. Read the case study.
- Koch Industries: Simplified multicloud networking and improved agility. Watch the video.
- Warner Hotels: Enhanced networking efficiency and B2B connectivity. Watch the video.
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch the video.
- SITA: Integrated on-premises and cloud environments for aviation. Watch the video.
See more customer stories.
What pain points does Alkira solve for enterprises?
Alkira addresses:
- Securing distributed workforce and applications with integrated ZTNA and next-gen firewalls.
- Complexity in multicloud and hybrid cloud networking by abstracting differences and automating connectivity.
- Lack of comprehensive visibility and governance with single-pane-of-glass monitoring.
- High-performance networking with scalable, reliable, low-latency global backbone.
Learn more.
How does Alkira solve each of these pain points?
Alkira integrates advanced security features directly into its platform, simplifies networking across clouds with a global backbone-as-a-service, provides unified visibility and governance, and ensures high-performance, scalable connectivity. These solutions are delivered through a true abstraction layer, eliminating manual configurations and reducing deployment times from months to minutes.
How easy is it to get started with Alkira, and what is the implementation timeline?
Customers can implement a proof of concept in as little as 4 hours and complete full production deployment in approximately 8 weeks. Alkira's drag-and-drop interface, dedicated training platform, and 24×7 monitoring make onboarding straightforward, even for non-technical users. Alkira Training Platform.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive interface and rapid deployment:
- "The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." – Network Architect, Large Manufacturer
- "We met with Alkira, and after about an hour of us explaining what we needed, we created a POC – and stood that up in a morning. Design-to-POC-setup in about 4 hours." – Sr. Director, Network Architect, Financial Company
- "We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." – Matt Hoag, CTO at Koch Industries
See more testimonials.
Competition & Comparison
How does Alkira compare to competitors like Aviatrix, Prosimo, Nefeli, and Cato?
Alkira differentiates itself by providing a true abstraction layer leveraging cloud providers' infrastructure, integrated security, and a drag-and-drop interface. Unlike Aviatrix (which focuses on orchestration overlays), Prosimo (application-centric networking), Nefeli (agent-based solutions), and Cato (SD-WAN focus), Alkira delivers end-to-end solutions for both cloud and traditional network use cases, eliminates manual configurations, and supports seamless multi-cloud and hybrid environments. See detailed comparison.
Why should a customer choose Alkira over alternatives?
Alkira offers a true abstraction layer, integrated security, ease of use, global backbone-as-a-service, measurable ROI (96% reduction in setup time, 47% reduction in management time), vendor-agnostic architecture, and comprehensive visibility. These features enable rapid, secure, and scalable networking without vendor lock-in or deep cloud expertise. Learn more.
How does Alkira's approach to solving pain points differ from competitors?
Alkira integrates security natively, simplifies multicloud and hybrid networking with a global backbone, provides unified visibility, and ensures high-performance connectivity. Unlike competitors who may require multiple tools or manual processes, Alkira offers a unified, cloud-native platform that reduces complexity and accelerates deployment.
Security & Compliance
Is Alkira secure and compliant?
Yes. Alkira is SOC 2 compliant and adheres to PCI-DSS standards, ensuring robust operational controls and secure customer data. Integrated security features like ZTNA and next-generation firewalls protect distributed workforces and applications. See Alkira's Compliance Page.
What security features does Alkira provide?
Alkira includes Zero Trust Network Access (ZTNA), next-generation firewalls, and advanced operational controls. Customers are encouraged to manage user access and follow security best practices. More details here.
Technical Requirements & Documentation
What technical documentation is available for Alkira?
Alkira provides whitepapers, solution briefs, and a dedicated wiki with in-depth technical information. Solution briefs | Wiki | Whitepaper.
Support & Implementation
What support and training does Alkira offer to customers?
Alkira provides a dedicated training platform with detailed guidance, demos, and resources, 24×7 monitoring, and dedicated support via email or support tickets. Customers have access to a diagnostics dashboard for live troubleshooting and proactive notifications for maintenance. Alkira Training Platform.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira offers proactive notifications for maintenance, a diagnostics dashboard for troubleshooting, 24×7 monitoring to meet SLA commitments, and dedicated support for issue resolution. Customers can contact support at support@alkira.com or open a support ticket.
Customer Proof & Company Information
Who are some of Alkira's customers?
Alkira serves Fortune 100 enterprises, leading system integrators, and global managed service providers. Notable customers include Michaels, Koch Industries, Warner Hotels, and SITA. See more customer stories.
What industries are represented in Alkira's case studies?
Industries include manufacturing, retail, healthcare, telecommunications, financial services, biotechnology/life sciences, software technology, media & entertainment, and aviation. Explore case studies.
What is Alkira's company background and industry recognition?
Alkira was founded by the creators of Viptela (acquired by Cisco in 2017) and is recognized for innovation in cloud networking. It has been named among America’s Best Startup Employers by Forbes, a Gartner Cool Vendor, and received awards such as the 2024 Excellence Award from Cloud Computing Magazine and CRN’s 2023 Stellar Startups List. Learn more about Alkira.
What is Alkira's vision and mission?
Alkira's vision is to transform enterprise connectivity by simplifying cloud networking for the AI era. Its mission is to eliminate the complexity of traditional hardware-dependent networking by providing a cloud-native solution that seamlessly connects hybrid and multi-cloud environments through a unified control plane. More about Alkira's mission.
Multi-Cloud Made Easy
How does Alkira enable easy connectivity to AWS, Azure, GCP, and OCI?
Alkira abstracts the differences between major cloud providers and provides a single, unified interface for connecting to AWS, Azure, GCP, and OCI. This enables enterprises to build, manage, and scale multicloud networks quickly and securely. Watch the Multi-Cloud Made Easy: Connect to AWS, Azure, GCP, & OCI! video.