Frequently Asked Questions
Product Information & AWS Integration
What is Alkira's AWS Solution?
Alkira's AWS Solution provides Network Infrastructure On-Demand, enabling enterprises to rapidly deploy secure, scalable, and resilient network infrastructure connecting remote users, on-premises locations, and AWS VPCs. The solution features intuitive design, single-click provisioning, and is available on the AWS Marketplace. Learn more.
How does Alkira simplify networking for AWS environments?
Alkira allows organizations to design and provision their entire AWS network infrastructure using a drag-and-drop interface. This approach eliminates manual configurations, reduces deployment times from months to minutes, and provides a consistent, feature-rich experience for connecting remote users, on-premises sites, and AWS workloads across single or multiple regions.
What are the key features of Alkira's AWS Solution?
Key features include:
- Network Infrastructure On-Demand for rapid deployment
- Integrated firewall security with automated provisioning and symmetric traffic steering
- End-to-end network segmentation and micro-segmentation
- Deep operational visibility into network health, availability, and traffic flows
- Elastic scale and high availability leveraging AWS's backbone
- Global any-to-any connectivity across remote users, on-premises, and AWS workloads
Is Alkira available on AWS Marketplace?
Yes, Alkira is available on AWS Marketplace, allowing customers to subscribe and deploy the solution directly within their AWS environment. Subscribe here.
What integrations does Alkira support for AWS environments?
Alkira integrates with leading technology providers to enhance AWS networking, including:
See the full list at Alkira's Technology Partners Page.
Features & Capabilities
How does Alkira provide security for AWS workloads?
Alkira enforces uniform firewall zone-based security policies for AWS application traffic, automates firewall provisioning and health monitoring, and supports symmetric traffic steering. Integrated features like Zero Trust Network Access (ZTNA) and next-generation firewalls ensure secure connectivity for distributed workforces and applications. Read the whitepaper.
What visibility and control does Alkira offer for AWS network infrastructure?
The Alkira portal provides deep operational visibility into network health, availability, utilization, and application traffic flows for AWS environments. Enterprises can monitor, manage, and optimize their cloud networks from a single pane of glass, without deploying additional management tools.
Does Alkira support network segmentation and micro-segmentation in AWS?
Yes, Alkira enables segmentation and micro-segmentation of AWS VPCs, reducing the security attack surface. Communication between segments can be selectively allowed, with or without firewall policy enforcement, to support shared application services and compliance needs.
How does Alkira ensure scalability and high availability for AWS networking?
Alkira's unified backbone connects single and multi-region AWS environments with multi-ten gigabit speeds, leveraging AWS's high-speed, low-latency backbone. The global virtual infrastructure is highly available and backed by SLA guarantees, automatically adjusting to bandwidth demand for rapid scalability.
Does Alkira offer APIs for AWS network cost management?
Yes, Alkira provides billing APIs that deliver real-time cloud network cost data, which can be integrated with other cost management tools and dashboards. This enables automated synthesis of billing data from various sources for ongoing cost optimization. Learn more.
Pain Points & Business Impact
What common challenges does Alkira solve for AWS customers?
Alkira addresses:
- Complexity in building secure, scalable, and resilient AWS network infrastructure
- Difficulty integrating firewall security and enforcing policies
- Lack of operational visibility and governance
- Slow deployment times and limited geographic reach with traditional solutions
- High upfront costs and inconsistent operating models between legacy and cloud networking
What measurable business impact can AWS customers expect from Alkira?
Customers can expect:
- Up to 96% reduction in cloud setup time
- 47% reduction in network management time
- Up to 40% lower Total Cost of Ownership (TCO) compared to traditional solutions
- Faster deployment, improved operational efficiency, and enhanced security
These metrics are based on customer feedback and case studies. See more details.
How does Alkira help with digital transformation for AWS workloads?
Alkira enables enterprises to transition applications from on-premises data centers to AWS with confidence, supporting workload optimization, end-to-end visibility, and control across hybrid and multi-cloud environments. This accelerates digital transformation and business agility.
Use Cases & Customer Success
Who can benefit from Alkira's AWS Solution?
Alkira is designed for mid-to-large enterprises across industries such as manufacturing, healthcare, retail, telecommunications, financial services, biotechnology, software technology, media & entertainment, and aviation. Key roles include Network Architects, Cloud Architects, Security Architects, IT Managers, CIOs, CTOs, and CISOs.
Can you share customer success stories using Alkira for AWS?
Yes. Notable examples include:
- Michaels: Transformed its network across 1,400 stores in record time, ensuring secure and seamless connectivity during peak season. Read the case study.
- Koch Industries: Simplified multicloud networking and improved agility. Watch the video.
- Warner Hotels: Enhanced networking efficiency and visibility. Watch the video.
- Chart Industries: Improved agility, saved costs, and expanded globally. Watch the video.
- SITA: Integrated on-premises and cloud environments for aviation. Watch the video.
See more at our customers page.
What feedback have customers given about Alkira's ease of use?
Customers consistently praise Alkira for its intuitive interface and rapid deployment:
"The IT DIY approach was going to take 6 months to be secure and redundant and all. Alkira did it for us in 3 days, and at very low cost." – Network Architect, Large Manufacturer
"We met with Alkira, and after about an hour of us explaining what we needed, we created a POC – and stood that up in a morning. Design-to-POC-setup in about 4 hours." – Sr. Director, Network Architect, Financial Company
"We had gone from a mass of complexity and months of work to a dashboard that allowed us simply to draw our network and deploy it in a few hours." – Matt Hoag, CTO at Koch Industries
Pricing & Plans
What is Alkira's pricing model for AWS solutions?
Alkira offers flexible pricing models:
- Consumption-Based Pricing: Pay-as-you-go based on actual usage of provisioned elements (sites, cloud instances, network services, network traffic).
- Commitment-Based Pricing: Fixed pricing for predictable budgeting.
Pricing is determined by the quantity and size of network elements, connectors, firewalls, and data egress. Customers can view live pricing details from the portal or via APIs. See Alkira's Pricing Page.
Implementation & Onboarding
How long does it take to implement Alkira for AWS?
Customers can implement a proof of concept in as little as 4 hours, with full production deployment typically completed in about 8 weeks. The drag-and-drop interface and dedicated training resources make onboarding fast and straightforward. Explore Alkira Training Platform.
What resources are available to help customers get started?
Alkira provides:
- A dedicated training platform with guidance, demos, and resources
- 24×7 monitoring to ensure SLA commitments
- Dedicated support for onboarding and troubleshooting
These resources ensure customers can adopt Alkira's AWS solution without extensive technical expertise or additional staffing.
Security & Compliance
What security and compliance certifications does Alkira have?
Alkira is SOC 2 and PCI-DSS compliant, demonstrating its commitment to securing customer data and maintaining robust operational controls. The platform integrates advanced security features such as Zero Trust Network Access (ZTNA) and next-generation firewalls. See Alkira's Compliance Page.
How does Alkira help customers maintain security best practices?
Alkira encourages customers to manage user access, revoke access when necessary, and follow information security best practices. The platform's integrated security features and compliance certifications support enterprise security requirements.
Support & Maintenance
What support is available for AWS customers after deployment?
Alkira provides:
- Proactive notifications for planned or emergency maintenance
- A diagnostics dashboard for live troubleshooting and network flow visibility
- 24×7 monitoring to meet SLA commitments
- Dedicated support via support@alkira.com or support tickets
These services ensure smooth operations and rapid issue resolution.
How does Alkira handle maintenance, upgrades, and troubleshooting?
Alkira informs customers in advance about maintenance activities, provides a diagnostics dashboard for troubleshooting, and offers continuous monitoring to minimize downtime and operational disruptions.
Competition & Differentiation
How does Alkira's AWS solution compare to competitors?
Alkira differentiates itself by offering:
- A true abstraction layer leveraging cloud providers' infrastructure for end-to-end solutions
- Single-click provisioning without requiring deep cloud expertise
- Integrated security features (ZTNA, next-generation firewalls)
- Global backbone-as-a-service for rapid, scalable, and reliable connectivity
- Vendor-agnostic approach, allowing free choice of security and network stack components
- Comprehensive visibility and single-pane-of-glass management
For example, compared to Aviatrix, Alkira does not require deep cloud expertise and provides a full network infrastructure solution. See the full comparison table in the company context above.
Documentation & Resources
Where can I find technical documentation for Alkira's AWS solution?
Alkira offers whitepapers, solution briefs, and a dedicated wiki for technical documentation. Key resources include:
Where can I find Alkira's solutions for AWS, Azure, and Google Cloud?
Alkira provides dedicated solution pages for each major cloud platform: